TruckRight Data Management Inc. Hiring for Customer Service/Background Screening at Belleville, ON Full Time

Customer Support- Family Owned Company, Great Work/Life Balance

Are you tired of working at all hours? Looking to eat dinner at a normal time? Really wish you could attend all the garage sales held on weekends? If so, then this could be the position for you!

We are looking for an outgoing, analytical agent who takes pride in measurable results and thrives on detail, timeliness, and creative problem-solving. Like us, you embrace change and have a passion for growth.

Your day to day job would include calling out to obtain verifications of employment, taking inbound calls regarding our clients’ recruits, as well as updating and maintaining customer accounts with accurate, complete, and detailed information.

Core values:
Adaptable to change

Resilient

Outgoing

Dependable

Customer-oriented

Attention to detail

What we offer:
Consistent full-time schedules, Monday to Friday

Energetic, and fun work environment

Opportunity for career growth

Comprehensive Benefits

Qualifications:
2+ years experience as a SaaS Customer Support preferred

University or College Degree from an accredited institution

Exceptional communication skills (verbal and written)

Time Management Skills in a fast-paced dynamic environment

Goal-Oriented Focus

Willingness to Learn

Criminal Record Check

Bonus: Ability to fluently speak French

Responsibilities:
Must have patience and attentiveness in solving problems while maintaining a positive attitude at all times

Keep records of customer interactions, process customer accounts, and electronically file documents

Follow communication procedures and guidelines

Go the extra mile to engage customers and create genuine relationships

In accordance with TruckRight’s Vaccination protocol, all new TruckRight team members are required to be fully vaccinated against COVID-19. Requests for accommodations will be considered on a case-by-case basis.

Only completed online applications will be reviewed. Applicants under consideration will be contacted. No phone calls, please