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Troppus IT & Management Hiring for LEVEL 1/2 SUPPORT ENGINEER Job at Australia Full Time
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Essential Criteria:
Desirable Criteria:
Responsibilities include but will not be limited to:
Troppus IT & Management is a fast-growing managed services provider located in East Victoria Park. We are looking for a ‘switched on’ Level 1/2 Support Engineer with proven experience supporting Microsoft Windows environments.
The position offers a challenging role in a dynamic and friendly team environment. The successful candidate will be working with a team of support engineers to provide proactive desktop and server support for a range of business customers across multiple industries.
Essential Criteria:
- Minimum 2 years industry experience as a Level 1/2 Support Engineer.
- Excellent communications and customer service skills.
- Microsoft Certifications.
- Ability to work effectively in a team environment.
- Experience configuring and administering MS Windows Desktops.
- Experience configuring and administering MS Office 365 solutions.
- Experience configuring and administering common Antivirus and Antimalware Solutions.
- Self-motivated and able to work quickly and efficiently without supervision.
- Organisational skills.
- Strong work ethics, initiative and troubleshooting skills.
Desirable Criteria:
Experience configuring and administering:
- Standard SME routers & firewalls.
- SD-WAN Technology.
- Common Antivirus and Antimalware Solutions.
- Backup and DR Solutions.
- ConnectWise.
- SolarWinds.
- Cisco CCNP.
Responsibilities include but will not be limited to:
- Configure, support & provide administration service in the areas of hardware, software & networking.
- Manage and assist with projects (new deployments, migrations and upgrades).
- Monitoring & maintaining backup and disaster recovery solutions.
- Providing on-site & remote IT & Communications support to clients.
The remuneration package will be negotiated based on your relevant skills and experience.
Troppus IT & Management takes pride in providing a high quality of service to our customers and also looking after our employees who make If you are interested in a long term career with the potential to develop and grow with the business and are available to start immediately, then do not hesitate to apply now.
Short-listing and interviews for this position begin immediately.
NOTE: No unsolicited recruitment agent contact, please. Troppus IT & Management will not accept any unsolicited resumes from recruitment agencies and will not pay any fees relating to unsolicited resumes.