Trinity Tile and Stone Hiring for Customer Service Team Member at Odessa, FL Full Time

About us

Trinity Tile and Stone is a small business in Odessa, FL. We are professional, agile, fun and our goal is to providing the best options for our customers to achieve their goals..

Our work environment includes:

• Modern office setting
• Food provided
• Work-from-home days
• Growth opportunities
• Wellness programs
• Casual work attire
• International workforce
• Relaxed atmosphere
• Regular social events
• Flexible working hours
• Company perks
• On-the-job training
• Safe work environment
• Lively atmosphere

We are looking for a self-starter, who is willing to work hard, has a smile on their face, and is excited to jump right in. To be successful in this role you will need to be confident and comfortable receiving customer complaints and resolving customer issues, whether it’s a billing issue, a shipping issue or any other customer concern. You will also need to be able to use the various company websites to quickly find answers and provide quotes for customers.

Responsibilities:

• Answer customer’s questions.
• Provide customers with relevant information.
• Take orders from customers.
• Communicate with other departments about customer orders and inquiries.
• Inform customers about order status.

Job Types: Full-time, Part-time, Contract, Temporary, Seasonal

Pay: $14.00 – $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• No experience needed

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekend availability

Work setting:

• Call center
• In-person
• Office
• Temporarily remote

People with a criminal record are encouraged to apply

Ability to commute/relocate:

• Odessa, FL 33556: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person