Trinity Health Mid-Atlantic Hiring for Digital Health Business Partner at Des Moines, IA, United States Full Time

Digital Health Business Partner page is loaded Digital Health Business Partner Apply locations MMCIA – MercyOne Des Moines Medical Center Central IA Mercy Medical Center – Clinton, Iowa MMCIA – MercyOne West Des Moines Medical Center Central IA MercyOne Siouxland Medical Center – Sioux City, Iowa MercyOne North Iowa Medical Center-West Campus – Mason City, Iowa time type Full time posted on Posted Yesterday job requisition id 00462352 Employment Type : Full time Shift : Day Shift Description : The Digital Health Business Partner will advance the development and implementation of MercyOne’s digital health products and solutions to connect directly with consumers and providers, driving forward the future digital experience for all MercyOne stakeholders.

Using his or her business, creative, and technical abilities, this role will be crucial in the success of complex and business-critical digital health initiatives and services.

The ideal candidate for this role will be motivated to impact MercyOne’s clinical outcomes, patient satisfaction, and colleague engagement through the development of the next generation of digital tools.

He or she will also enjoy engaging and guiding others and have knowledge of business strategy, program and product management.

ESSENTIAL FUNCTIONSEmbodies the MercyOne Mission, Vision, and Cultural Beliefs through their professional work. Drives successful implementations of the digital & virtual health strategy and lead efforts to embed innovation into care delivery,.

Develops and implements new digital & virtual patient acquisition workflows for customization and design of content. Consults with social media, website, and marketing colleagues for digital & virtual advertising based upon consumer segmentation.

Leads the digital team to embed patient actions into existing platforms, such as patient information, appointment scheduling, real time patient communications, digital registration, and virtual health.

Assists with the strategy and dissemination of patient communication content through CRM. Manages and supports active and future projects aimed at advancing MercyOne’s key strategies.

Addresses and resolves digital & virtual concerns including user experience, business requirements, technical implementation, customization, third-party integration and metrics / analysis through exceptional communication and relationship development skills.

Applies data analysis insights to operational and strategic decision-making for the advancement of assigned digital & virtual products and projects.

Acts as a key liaison between MercyOne executives and member organizations (such as IT, Compliance, Legal, Marketing, and Finance as appropriate) and frontline operations staff.

Appropriately represents MercyOne with business and community partners as well as in the general public domain. Displays an eagerness to learn about novel digital & virtual health products and ideas from industry experts.

Synthesizes consumer, market, and industry insights. Ability and willingness to train colleagues on multiple digital & virtual systems.

Serves as a digital & virtual health subject matter expert in projects and initiatives. Partner with key Medical Group operation leaders to implement critical digital & virtual health strategies to aid, improve, and transform clinic workflows.

MINIMUM QUALIFICATIONSBachelor’s degree in Healthcare Administration, Business, Marketing, Communications, Information Systems, Nursing, or equivalent professional experience.

An understanding of the digital health product landscape including expectations and preferences for upcoming digital innovations.

Experience implementing digital and virtual tools or products. An understanding of process improvement and change management fundamentals.

Experience with leading multi-disciplinary teams in long-term projects is preferred. Excellent written and verbal communication skills and must be adept at communicating with colleagues at all levels of organizations.

Can promote and maintain good interpersonal relationships, and a proficiency in team building, conflict resolution, and group interaction.

Ability to prioritize and multitask. Strong organization abilities key to completing multiple projects over long periods of time.

Requires fluency in written and spoken English. Travel upwards of 5%.Preferred Qualifications : At least two years of clinical healthcare management experience in digital health, telehealth, patient access, performance improvement, and / or revenue cycle PMP / CAPM certification or relevant health care project management experience Agile and scrum fluency in methodologies Lean and Six Sigma certifications Current knowledge of federal and state legislative impacts on digital health care delivery and reimbursementOur Commitment to Diversity and InclusionTrinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation.

Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do.

Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve.

Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.#J-18808-Ljbffr