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Triangle Transport Hiring for Customer Service Associate at Delta, BC Full Time
Responsibilities:
Resolving phone, walk-in, mail, fax, and email customer inquiries.
Processing and logging incoming calls into the CRM system.
Identifying customer needs.
Forwarding and escalating inquiries to relevant individuals and departments.
Contacting customers to give them accurate feedback on the progress of their inquiries.
Providing outstanding customer service.
Requirements:
The right candidate require to have minimum of one year of experience,
Good communication and interpersonal skills
Attention to detail.
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