Trefethen Family Vineyards Hiring for Wine Educator at Napa, CA Full Time

Wine Educator

Trefethen Family Vineyards is looking for a full-time Wine Educator. We are a family-owned estate vineyard and winery in the Oak Knoll District of Napa Valley. For more than 50 years, we have been crafting world- class wines with our own estate-grown grapes. We also have a legacy of hospitality, and our Wine Educators are known for providing memorable and educational experiences for our guests.

Position Overview

Reporting to the Visitor Center Supervisors, Wine Educators are key members of our estate hospitality team. This position is responsible for educating and entertaining our guests, providing fantastic experiences, and generating wine sales and wine club sign-ups. The Wine Educator will spend the majority of their time hosting guests at our estate but will also be cross trained to assist throughout the Retail & Hospitality department in other ways including tours of our estate vineyard and Historic Winery. We offer great benefits such as medical/dental/vision insurance, paid sick and vacation time, paid holidays, participation in our 401k plan, employee wine allocations and fruit and vegetable allocations from our estate gardens.

Essential Functions

· Share our story and our wines with genuine enthusiasm while engaging in authentic conversations with our guests.

· Sell our wines and promote wine club membership.

· Assist with greeting guests at reception and coordinating tasting experiences.

· Accurately enter all transactions and customer information in our POS software.

· Assist the team with the daily setup and breakdown of tasting areas.

· Support other members of the Retail & Hospitality team as needed.

Qualifications

· A welcoming and cheerful disposition with strong verbal and written communication skills.

· Passion for fine wine and hospitality with a strong attention to detail.

· Ability to learn and become proficient with Wine Direct, Commerce 7, Cellar Pass and other programs including Google Drive, Gmail and Microsoft Excel.

· Team first attitude and willingness to grow within a supportive and fun environment.

· Desire to keep learning more about our wines, our story and our approach to hospitality.

Working Conditions

· Must be available to work weekends and holidays.

Physical Requirements

· Must be able to lift up to 50 lbs.

· Operate a desktop computer with keyboard and mouse, employing repetitive arm and wrist motions.

· Manual dexterity sufficient to reach/handle items and work with the fingers.

· Specific vision abilities require close and distance vision.

· Sit and stand for long periods of time, including serving guests in our outdoor spaces.

· Occasionally bend, stoop, reach, kneel, crouch, or climb stairs

No phone calls or recruiters please.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Weekend availability

Work Location: One location