Trans-Border Global Freight Systems, Inc Hiring for Customer Service – Logistics at Round Lake, NY Full Time

CONNECTING YOU TO THE WORLD

Trans-Border Global Freight Systems, Inc. is an international and domestic freight forwarder and licensed U.S. customs broker. Our objective is to exceed our customer’s logistics needs with services unmatched by our competition in the global transportation industry. We provide efficient and cost-effective solutions that minimize distractions and increase profitability.

Founded in 1997, Trans-Border now boasts a team of 65 employees, 590 international partner offices, and a carrier base of 2,500+ spanning the entire U.S. Trans-Border has been recognized as one of the Top Places to Work by the Albany Business Review!

We are seeking a Customer Service Associate to coordinate cargo, interface directly with clients, and provide superior customer service on our operations teams. This position is based in our headquarters in Round Lake, NY.

JOB RESPONSIBILITIES

• Coordinate cargo movement based on client requirements in the most professional, cost effective, efficient, profitable, and timely manner
• Work directly with clients aiming to provide effective transportation solutions, coupled with the highest level of customer service in the industry
• Communicate with transportation vendors – from initial bookings to contract rate negotiations – to maximize department profitability
• Review customer documentation to ensure efficient and hassle-free transportation of goods
• Prepare shipping documents
• Continuously educate clients about export regulations, country specific requirements, and industry updates

QUALIFICATIONS

• Must be very detail oriented, organized, and able to work in a team environment
• Must be able to multi-task, work in a fast-paced environment, and calmly handle high-pressure situations
• Proficient in MS Office programs
• Excellent communication skills
• Positive attitude

BENEFITS

• Competitive salary – $45,000-55,000 based on experience
• Health and Dental
• 401k Matching Program
• Flextime and PTO
• Positive and collaborative work environment
• Growth and learning opportunities

Peace. Love. Freight.

Apply at Trans-Border today!

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Plastic shield at work stations
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place

Work Remotely

• No

Job Type: Full-time

Pay: $45,000.00 – $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person