TRAINING ORCHESTRA Hiring for Software Implementation Consultant/Specialist – Remote at Quebec City, QC Full Time

Training Orchestra is a pioneer and a leader of SaaS solutions for Training Management. Training Management Solutions help organizations streamline and optimize back-office training activities for instructor-led training (ILT) and virtual instructor-led training (vILT). Trusted partner of the main ERP and LMS of the market (Workday, Docebo, …), Training Orchestra has been chosen by more than 600 customers located on most continents, mainly Training Providers or L&D departments of large corporations such as Dell, Citibank, Pfizer, United Training…

As the only European EdTech recognized as a Strategic Leader in the Fosway’s 9-grid for Learning Systems, and with a double-digit annual growth, our company is continuously looking for new talents to bring their expertise to the team and to help them grow in an innovative environment. We are proud to offer this full-time position within a multicultural and human-size team, that fosters autonomy and proactivity!

THE CONTEXT / THE TEAM

Training Orchestra’s Training Management Software streamlines the entire training process, letting our clients’ teams collaborate effortlessly on session scheduling, resource planning, instructor calendars, budget optimization, reporting and more – while handling multiple locations, languages, and currencies with ease. Our implementation projects range from several weeks to a few months and are handled by our Professional Services team.

As part of this team, the Implementation Consultant executes both technical and functional tasks to ensure timely completion of key milestones, and closely collaborates with clients and team members to facilitate a thorough implementation.

YOUR DUTIES AND RESPONSIBILITIES

• Solution configuration

o Provide consulting services such as requirements analysis, business process mapping, solution design, data import/conversion, configuration of the solution and documentation

o Participate in end-user training by providing both product knowledge and insight on the client’s business processes and solution design

o Assist client in data initialization and user acceptance testing effort

• Project Management

o Coordinate with clients, partners and internal teams

o Follow up and report on projects completion and status

• General

o Develop and maintain a high level of knowledge of the Training Orchestra solution

o Perform other duties as assigned

YOUR COMPETENCIES

• Technical Knowledge

o Complex software configuration and implementation,

o Data import and conversion

o Advanced Microsoft Excel and Word knowledge (pivot tables, bookmarks…)

o Experience with SQL Server ideal

• Project Management

o Familiarity with project management principles and processes

o Good time management skills, with experience working in an environment where time management and tracking was required

o Detail oriented, well-organized individual with strong management of priorities

• Critical thinking

o Business Acumen

o Perspective and ability to see the big picture

o Problem solving and root cause identification skills

• Communication

o Excellent presentation and facilitation skills

o Excellent communication and active listening skills

o Ability to clearly articulate messages to a variety of audiences

• Others

o Ability to work remotely within a multicultural team

o Ability to work independently, as well as being a team player who values teamwork and cooperation

YOUR EDUCATION, QUALIFICATIONS & EXPERIENCE

· Bachelor of Science degree, or equivalent experience (required)

· 3 to 5 years of experience in a similar position with a software company or a solution integrator (required)

· Previous experience in a training-related or complex planning and scheduling environment (preferred)

· A second language (ideally French or Spanish) would be a plus

MORE ABOUT THE VACANCY:

· Full time position

· Remote position, with limited travel to meet team members and / or clients

· Position available for candidates from US or Canada, with local work authorization.

Training Orchestra is an Equal Employment Opportunity Employer, committed to a diverse, inclusive, and healthy work environment.

Job Types: Full-time, Permanent

Salary: $50,000.00-$70,000.00 per year

Additional pay:

• Bonus pay

Benefits:

• Extended health care
• Paid time off
• Work from home

Schedule:

• Day shift
• Monday to Friday