Toyota of Melbourne Hiring for Customer Service Representative at Melbourne, FL Full Time

Company Overview

Platinumwerks Collision Center is located on the Central East Coast of Florida in Melbourne. We specialize in outstanding service and provide a pristine experience working as a team to create and retain “Customers for Life”. We offer Certified Collision repairs to our BMW, Audi, Lexus, Mercedes-Benz, Porsche and Toyota customers.

Responsibilities

Following up with Service customers making sure they had a “Truly Exceptional” experience while visiting our Collision Center by making outbound calls and emailing any concerns to the Office Manager. Must be patient, attentive and have clear communication skills. Have the capacity to use ‘positive language’ at all times and be able to ‘read’ customers. Needs to be highly organized with great attention to detail and have excellent phone etiquette. High energy and focus on our customers’ needs/wants, understanding & listening to their individual needs.

Qualifications Or Requirements

• Self-Motivated
• Effective Communicator
• Time management
• Must be willing to learn and be trained
• Positive attitude that would make a great addition to our team
• Background & Drug Screening

Benefits

• Top Pay based on Experience and Training
• 401k Offered
• Health, Dental and Life Insurance Benefits Available

Job Type: Full-time/ Hourly

Monday through Friday 40 hour work week, Saturday hours are flexible depending on availability.

“We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.”