Town of Huntsville Hiring for Customer Service Representative (Part-time) at Huntsville, ON Full Time

This is an exciting opportunity for a career with the Town of Huntsville as we continue to build towards our future goals of becoming a nationally recognized host venue for events and cultural tourism in the context of one of the most beautiful natural settings in Canada.

The Corporation of the Town of Huntsville is located two hours north of Toronto in beautiful Muskoka cottage country. Huntsville, with a population approaching 20,000, is the largest community in the District of Muskoka and is a vibrant and dynamic community in which to live, work and play.

Recognizing the importance and understanding to provide exceptional customer service to fulfill customer needs and expectations, the Customer Service Representative will provide service delivery to a diverse client base in a friendly and knowledgeable manner utilizing a computer-based data system. You will process transactions either by person, phone, email, e-service or any other channel of communication efficiently and accurately taking ownership of client queries, complaints by initiating action or resolving the problem resourcefully and keeping clients informed. The Customer Service Representative will also support the processes of the Community Services Division functions including day to day operations, data entry and maintaining inter-departmental communications.

Ideally, the successful candidate will have an ability to make decisions independently, must possess excellent organizational, interpersonal, problem solving and communication skills and be proficient in personal computer systems. The ideal candidate is self-motivated with a keen sense of customer service and ability to multi-task in a fast-paced environment.

The hourly rate range for this position is $18.91. Working hours are dependent on operations and will include daytimes, evenings, weekends and statutory holidays.

The Town of Huntsville is committed to providing accommodations throughout the hiring process. If you require an accommodation we will work with you to meet your needs. Qualified applicants are invited to submit a resume

Job Types: Part-time, Permanent

Salary: From $18.91 per hour

Schedule:

• Day shift
• Holidays
• Night shift
• Weekend availability