Touching Hearts at Home Hiring for Recruiting & Office Assistant Job at Aurora, CO Full Time

The recruiting and office assistant is responsible for managing the office and phones in a helpful and professional manner. The office manager will assist in answering phones, greeting guests at the office, data input, supply ordering, daily outreach to prospective caregiver candidates, daily office upkeep, communications and problem solving with families and caregivers, insurance claims & billing support, and support the leadership team of Touching Hearts at Home including the Executive Directors and direct report to the HR manager.

Key Responsibilities Include:

• Ensure that the phone is answered 100% of the time in a quick, warm, and upbeat manner during office hours

• Communicate with families, caregivers, and clients in a professional manner and help answer questions

• Keep all needed supplies in stock by maintaining inventory and proactively ordering through the defined Touching Hearts at Home procurement process.

• Submit monthly long-term care insurance notes and claims.

• Manage the supplier and vendor relationships.

• Greet all guests who come to visit the office.

• Schedule appointments with the care staff, potential candidates, clients, and families

• Support the leadership staff with assigned tasks and duties.

• Maintain and organize employee records, marketing materials, PPE, and training materials.

• Support caregiver staff with systems and processes.

• Participate in daily meetings and perform office assistant duties.

• Support the execution of all events.

• Follow all state policies and procedures for the home care agency.

• Other duties as assigned.

Qualifications Required:

• Bachelor’s degree and/or at least three years of administrative assistant experience.

• Background in healthcare or home care for seniors is a plus.

• Maintain regular core work hours during business hours of 8a-5p with a one-hour lunch break.

• Supportive, patient, and keeping a positive attitude is essential.

• Outgoing, well organized, outside of the box thinker, and problem-solving skills

• Well versed in technology, phone systems, processes

• Solid listening and communication skills

• Ability to keep a positive attitude in stressful situations

• Goal-oriented and driven

All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or sex.

Job Type: Full-time

Pay: $18.00 – $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay
• Commission pay

COVID-19 considerations:
Dedicated offices with plenty of social distancing. All office employees are COVID and flu vaccinated.

Education:

• High school or equivalent (Required)

Experience:

• Recruiting: 1 year (Required)
• Office and/or receptionist: 1 year (Required)

License/Certification:

• COVID vaccination? (Required)
• CNA (Preferred)

Work Location: One location