Totem Lodge – Lake of the Woods Hiring for Customer Service at Sioux Narrows, ON Full Time

Responsibilities:

• Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
• Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
• Process payments for cash account customers.
• Back-up support to sales counter with walk in and telephone inquiries.

Qualifications:

• High School Diploma.
• College Diploma preferred.
• 2-4 years of relevant experience.
• Able to effectively communicate both verbally and in writing.
• Strong attention to detail.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
• Solid interpersonal skills that allow one to work effectively in a diverse working environment.
• Computer literate, including effective working skills of MS Word, Excel, and e-mail.

Job Type: Full-time

Salary: $28.50-$33.65 per hour

Benefits:

• Life insurance

Schedule:

• Day shift

Supplemental pay types:

• Bonus pay

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)

Work Location: On the road