Log In
Sign Up
Customer Services & Support
Totango Hiring for Customer Support Representative at Remote Full Time
Full Job Description
Enjoy Excellent Training, Career Opportunities, a Great Culture, and Great Benefits
Join the Totango Customer Service Representative Team
What you get:
- Paid Training
- Career Growth Opportunities
- Full Benefit Options
$22.00 per hour- $28.00 depending upon experience.
From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you’ll be able to thrive both personally and professionally.
About the Role
As a Customer Service Representative, you will be supporting our client’s customers as the first point of contact. You will answer questions concerning their accounts. You will help customers with their account issues while providing them with exceptional customer service.
As a Customer Service Representative, you will be responsible for:
- Providing customers with appropriate customized solutions to meet their needs
- Performing routine call center activities concerning business products and services
- Using the tools provided to guide you through customer conversations
- Providing customers with important information while communicating in a warm empathetic manner
- Gathering information to keep customer profiles and accounts up to date
Requirements
To be successful in this role you will:
- Have a High School Diploma or an equivalent level of education
- Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship
- Be able to successfully pass a criminal background check and drug test
- Demonstrate the ability to type a minimum of 20 WPM
- Have prior clerical/ customer service work experience
Apply today!
Job Types: Full-time, Part-time
Pay: $22.00 – $28.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Remote
RsCwzCwrR7