Torrens University Australia Hiring for Student Finance Officer Job at Sydney Full Time

The Opportunity

Here at Torrens University Australia, we do things a little differently. Our staff and teams thrive on being dynamic, resilient and responsive and this role is no exception. Reporting to the Student Finance Manager you will join a team of passionate staff who are playing their part in making sure that we are here to deliver an exceptional learning experience for students.

This role is responsible for ensuring all aspects of student fees and general financial queries for students are resolved in accordance with agreed service levels. The Student Finance Officer is responsible for billing accuracy and undertaking effective and prompt debtor management. In addition, the role will provide high quality, customer-focused administration and inquiry management with regard to student finances as part of the campus student services hub.

On a typical day in this role you will:

• Handle inbound phone and email enquiries from students relating to all aspects of student fees, including non-tuition revenue, refunds, discounts and scholarships in accordance with company policies.

• Develop, implement and improve processes in relation to student withdrawals / deferrals and the impact on their financial position.

• Undertake the reconciliation of international student deposits on a weekly basis & provide monthly reconciliation to the Head of Student Finance.

• Undertake financial checks when required.

• Invoicing and payments processing (including tuition, residential and other fees and charges) for all domestic and international students.

• Assist with FEE-HELP related functions and queries where required.

• Ensuring that all student facing staff are provided with accurate fee-related information.

• Supporting the Head with data extraction and report preparation.

• Ensuring consistent compliance will applicable government requirements and the institution’s financial frameworks and policies

We are looking to onboard 3x Full time permanent new members based in Sydney, Melbourne, and Adelaide.

Want to know more about the role? *Click here for the Job Description
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Who are you?

To be successful in this position you will have:

• Previous experience within the Higher Education industry is preferred.

• A background in finance or accounting is highly regarded but not essential.

• Strong working knowledge of Microsoft Excel.

• Excellent time management skills and ability to meet strict deadlines.

• The ability to function effectively in a fast-paced environment, functioning across multiple systems, sites with peak periods predicting workflow.

• The ability to work effectively as part of a team and take initiative.

• Proven ability to organise and prioritise workload

Ready to make your difference?
Join the Torrens University Australia team

Have questions? Send them through to our friendly Talent Acquisition Team at [email protected].

*Job Reference Number: R14596
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If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at [email protected]

Job Type: Full-time