Customer Care Centre Agent
We are currently seeking an enthusiastic, highly motivated, experienced Customer Care Centre Agents, who are available Part-time and Full-Time for all shifts, to join our growing Topper’s team! As a Customer Care Centre Agent you will be responsible for handling inbound and on occasion, outbound customer interactions with a high degree of customer service. You will be responsible for entering all customer orders into our POS system as well as communicating promotions and limited time offers.
Key Accountabilities:
The successful candidate will have demonstrated the following competencies:
Qualifications:
Working Conditions:
Changes to Duties
The duties of this position may change from time to time. Toppers reserves the right to add or delete duties and responsibilities at its sole discretion. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
With 39 Topper’s Pizza stores in Ontario, we are committed to hiring people who love what they do and are able to bring their natural talents to a team of individuals who believe that customer satisfaction, loyalty and providing the best-tasting pizza on time, is the key to on-going success!
Qualified candidates are encouraged to apply by submitting their resume and cover letter to Human Resources. We thank all applicants for their interest in this position however only candidates selected for an interview will be contacted.
Accessibility
Toppers is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, Toppers will provide reasonable accommodation for any applicant, as requested during the hiring process.
Toppers strives to ensure that its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process. In pursuit of this commitment, Toppers will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment.
Check us out on Facebook, Instagram and Twitter @topperscanada and Linkedin https://www.linkedin.com/company/topper’s-pizza-franchise-office/
If you have yet to experience our pizza firsthand, place an order for hot, fresh pizza now using our Topper’s Pizza App. Available on the iPhone App store or Androids Google Play!
Part-time hours: 10-20 per week
Job Types: Part-time, Permanent
Salary: From $14.25 per hour
Schedule:
COVID-19 considerations:
All employees are required to wear a masks. We have enhanced our already high standards for sanitization & cleanliness. Protective barriers have been put up between works stations. No visitors allowed into the customer call centre. Screening before entry.
Application question(s):
Experience:
Work remotely:
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