Top Down Ventures Hiring for Office Administrator at Vancouver, BC Full Time

Top Down is a full-service investment firm that provides capital and scaling expertise for emerging software companies that are on the verge of greatness. We set ourselves apart from other investment firms due to our superior knowledge of the Managed Service Provider (MSP) and Software-as-a-Service (SaaS) industries. Our expertise in operations, sales and marketing, in addition to our unique go-to-market platform, allows our portfolio companies to focus on their core business while we help to execute the strategy.

We have created a dynamic team that is driven by ‘Growth Through Execution’. We are committed to finding top industry talent to join our team and help our family of companies to scale and succeed.

Our Values

We have built a culture based on three main principles in order to ensure we have an exciting, fun, and success-focused workplace:

Autonomy – We understand the greatest driver of productivity is pride in ownership of your work. So, you are empowered to innovate and work autonomously, with no micromanaging or hand-holding.

Performance – We are focused on the quality of work and results produced rather than the number of hours logged.

Passion – We are a team united by a common path to purpose, a team that works hard together and celebrates all of the successes along the way.

Summary

We are seeking an energetic Office Administrator for our downtown Vancouver office. As the face and voice of the Company, you will be an ambassador of Top Down and all our partnered Companies.

Responsibilities

Act as the first point of contact for the office; professionally greet and connect visitors (clients, consultants, vendors, etc.) to the appropriate team member

Ensure a high level of service is provided to all who enter the office

Keep the reception and front lobby area tidy and presentable at all times

Maintain daily courier schedules; book couriers

Process and distribute incoming and outgoing correspondence

Coordinate with external vendors for various purposes including office supplies, catering, printers, snacks, coffee, etc.

Assist with boardroom management including bookings, set up/ clean up, and troubleshooting with equipment

Manage access card inquiries including orders for new employees, replacements, or change requests (bike room, gym, etc.)

Ensure cleanliness of staff kitchen; load and unload dishwashers, contain catering dishes, and consolidate food items

Liaise with building management on repair or maintenance issues

Qualifications

Able to work an 8:00am – 5:00pm schedule

Someone who takes pride in their professional appearance and demeanor

Consistently reliable, punctual, and proactive

Committed to providing the highest level of customer service

3+ years of experience as the “go-to person” in a busy office

Strong knowledge of G-Suite, IT-savvy

Knowledge of office practices

Excellent communication, organization, and customer service skills

Perks

Working at Top Down Campus, a collaborative work environment with cross-functional teams, amongst multiple, rapid-growth SaaS companies at varying stages of growth

Mentorship from industry veterans with a 100% track record of industry success in funding and scaling software companies creates endless career opportunities

Training and professional development budget provided to help advance your career and skills (available every year to every employee)

World-class offices and facilities in downtown Vancouver’s most exclusive business neighborhood with beautiful ocean/mountain views

Fully stocked bar, organic local coffee, snacks, food, and a world-class gym

Brand new, top-of-the-line height-adjustable desks, workstations, hardware, and equipment provide a comfortable working environment

Monthly public transportation subsidy available to all employees, plus a top benefits package including 100% extended health and dental

Join The Team

We invite all qualified candidates to apply. Please note, you must be eligible to work in the country to be considered for this role and priority will be given to local applicants. We thank everyone for their interest, however, only successful applicants will be contacted.