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Customer Services & Support
TMZ Events Hiring for Entry Level Customer Service Assistant at Nashville, TN Full Time
Department: TMZ Events
Employment Type: Full Time
Location: Nashville, TN
Compensation: $950 – $1,300 / week
Description
Entry Level Customer Service Assistant Job Description:
Location: Nashville, TN
Job Type: Full-time
Salary: $950 – $1300 per year
Overview:
We are seeking a motivated and enthusiastic individual to join our team as an Entry Level Customer Service Assistant. This position is perfect for someone looking to start their career in customer service and gain valuable experience in a dynamic and fast-paced environment.
Key Responsibilities
- Respond to customer inquiries in a timely and professional manner
- Record and maintain accurate customer information in our database
- Provide support to the customer service team by handling escalated issues
- Assist customers with product information and recommendations
- Process customer orders and returns accurately and efficiently
- Collaborate with internal teams to resolve customer issues and improve processes
Skills, Knowledge And Expertise
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Proficiency in Microsoft Office Suite
- Attention to detail and accuracy
Benefits
- Health insurance coverage.
- Retirement plan options.
- Professional development opportunities.
- Opportunities for career growth within the events team.