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Customer Services & Support
TLinks Wellness Studio Hiring for Customer Service Specialist at Remote Full Time
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Full Job Description
We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!Compensation:
$21 – $26 hourly
Responsibilities:
- Respond to customer inquiries, product and service questions, and customer complaints
- Regularly meet with sales lead to receive the newest service and product knowledge
- Create records of customer interactions and follow up to ensure all questions have been answered
- Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
- Ensure customer account information is up-to-date
Qualifications:
- High school diploma, G.E.D. or equivalent
- Experience working in a customer-oriented atmosphere
- Must possess exemplary interpersonal skills, communication skills, and active listening skills
About Company
TLinks Wellness Studio is a collaboration of holistic practitioners who work together to provide care for the mind, body and soul. It combines massage therapy, yoga, life coaching, reiki, and a meditation room to help our clients get well fast. We promote wellness in all forms, while encouraging entrepreneurial growth for individuals!