TikTok Hiring for Talent Development Training Coordinator – London Job at London, England Full Time

About Us:
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, Moscow, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.

TikTok is searching for a Talent Development Training Coordinator to support our Global Talent Development mission in building a creative learning culture for our EMEA region. This is a full time role and can be located in either London or Dubai. The ideal candidate will partner with cross-functional stakeholders and leaders to coordinate and deliver diverse digital learning journeys, administering our learning management system and driving learning outcomes through learning technologies. Delivery will include operations, administration, stakeholder management etc. In addition, you will manage procurement with third-party partners where required.

This person will have the opportunity to work on a variety of different initiatives from onboarding, career development, leadership development, team-building and learning events. The solutions delivered will not only help drive our performance-oriented culture but also our business objectives. The successful applicant will have an amazing opportunity to work in a fast paced global organization and lay the foundation to build a world class learning culture.

Responsibilities – What You’ll Do

• Responsible for the end-to-end coordination and delivery of a diverse range of projects and learning events both online and offline. This will include producing and keeping updated project plans, arranging meetings and ensuring systems and processes are established and projects delivered to agreed quality and timescales.
• Ensure employees are kept informed and engaged by delivering a comprehensive internal communication strategy of TD programs and initiatives.
• Manage pre-program activities such as: pushing out timely communications to drive signs up and pre-work; scheduling calendar invites; liaising with project leads on preparing relevant logistic requirements; and responding to learner inquiries.
• Manage post-program activities such as: attendance completion, deploying and compiling feedback, following up on post-work; invoicing and reports.
• Analyze and update existing processes and suggest improvements
• Provides ongoing end-user and LMS support, including developing guidelines and manuals for end-users
• Maintains an accurate and easily accessible records and processes for all learning and development activities and processes including recording and monitoring attendance; this includes maintaining an organised house-keep of Shared folders
• Support vendor procurement process that includes sourcing, evaluating, scheduling, documenting, raising PR and invoices, maintaining library of vendor proposal, and updating budget tracking.
• Bachelor’s degree, preferably in Human Resource, Business Management, and other related fields
• 2+ years of working experience, with knowledge of both online and face to face learning pedagogies
• Familiarity in use of e-learning management systems that host e-learning materials, including LMS and LXP
• Demonstrated experience successfully managing large, complex projects. Experience with regional or global project management preferred
• Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously.
• Ability to work calmly and effectively in stressful situations.
• Exceptional client service skills to exceed expectations.
• Strong interpersonal skills; a team player, and enjoys working with others in a collaborative, social environment

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn’t be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.