TigerTel is Looking For Customer Support Specialist at Dartmouth, NS Full Time

What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client’s teams and to make a direct impact on their everyday operations. If you’re a strong typist who loves customer service and talking to people, this is the position for you! Every interaction is an opportunity to help a customer feel valued, respected, and taken care of. We’re looking for people who are detail oriented, motivated, and compassionate to fill these important positions.

Customer service experience is a plus, but not required.

This is an in office position.

Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call centre tools to help properly prioritize customer needs. We are an inbound call centre only. We do not perform any outbound telemarketing or hard sales calls.

To be successful in this role, you must have:
A welcoming voice with an upbeat tone

Strong command of the English language with good spelling and grammar

Computer skills in a Windows based environment

Good attendance

The ability to type 35 words per minute or more

Compensation: $17.42 per hour

Shifts Offered:
Full Time (40 hour work week)

Various shifts available

Must be available to work weekends

Our Benefits for Full Time Employees Include:
RRSP with company matching

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacations (up to 4 weeks per year over time)

Benefit Conditions:
Waiting period may apply

Only full-time employees eligible

Don’t miss out on this opportunity – Apply Today!