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Halma p.l.c is seeking an IT Support Technician – Tier 3 based in North Shields. In this role, you will provide hands-on technical support, manage systems, and contribute to IT improvements. Ideal candidates will have experience in a Tier III support role, strong knowledge of Active Directory, and proficiency with network troubleshooting. Benefits include a health package, retirement plans, and paid parental leave. This is an excellent opportunity to work with a global leader in life safety and asset protection solutions.