Theme Parks By SVH Hiring for Remote Customer Support Agent at Jacksonville, FL Full Time

Location: Remote Position

Type: Full-Time/Part-Time

Are you a devoted enthusiast of theme park adventures, driven by a commitment to deliver outstanding customer service? We’re actively seeking a passionate and self-motivated Remote Customer Support Agent to join our vibrant team. In this role, you’ll have the exciting opportunity to explore thrilling destinations, connect with diverse individuals, and enjoy a competitive pay coupled with exceptional benefits. If you have a flair for sales and a zest for theme park excitement, this position is tailor-made for you.

Primary Responsibilities:

• Cultivate and maintain robust client relationships to understand their theme park preferences and desires.
• Recommend and spotlight personalized theme park packages, accommodations, and experiences to meet customer expectations.
• Utilize product knowledge and industry insights to craft unique itineraries for clients, ensuring a magical and memorable experience.
• Deliver exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring a seamless theme park journey.
• Stay updated on theme park industry trends, emerging attractions, and travel products to present customers with the latest and most enchanting options.
• Collaborate with team members to exceed sales targets and achieve customer satisfaction objectives in the theme park travel niche.

Key Qualifications:

• Demonstrated sales experience, preferably in the theme park or entertainment sector.
• Excellent communication and interpersonal skills.
• Strong customer service orientation, with a passion for creating magical experiences.
• Proficient in using sales and reservation software.
• Genuine enthusiasm for theme park adventures and a comprehensive understanding of diverse attractions.
• Willingness to travel, explore new theme park destinations, and participate in industry events.

Benefits:

We believe in recognizing dedication and effort. Here are some of the benefits we offer:

• Competitive Pay: Earn an attractive pay with opportunities for bonuses, paid vacations, and incentives.
• Generous Commission Structure: Our commission system rewards high performers, providing more earnings as you excel.
• Travel Perks: Enjoy discounted or complimentary travel experiences to various destinations as part of your role.
• Health and Wellness: Comprehensive health and wellness benefits for you and your family.
• Training and Development: Ongoing training and professional development opportunities to enhance your sales skills and product knowledge.
• Career Growth: Internal promotion opportunities for motivated individuals.
• Flexible Schedule: Achieve work-life balance with flexible scheduling options.
• Fun and Supportive Environment: Join a team of like-minded individuals who share your passion for travel.

If you’re ready to embark on an exciting career and appreciate the rewards of a competitive pay, exceptional benefits, and a journey in the travel industry, submit your application today! We look forward to welcoming you on board.

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