This position is in charge of overseeing and assisting the collectors of Andian and handling an AR of +100 customers. Also generates the bi-weekly accounts receivables report, reconcile complex accounts and have excellent attention to detail, collaborate with various stakeholders (Billing, Finance, Legal, Tax) to resolve customer disputes and queries, calculate the quarterly Bad Debt Provision, approves the activation or deactivation of signal among other tasks.
Handles an AR with +100 customers
Generates the weekly/monthly accounts receivables report
Oversee and asssit collectors.
Reconcile complex accounts
Resolve customer disputes and queries
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