The University of Law Ltd Hiring for Student Information Hub Manager (Online Campus) – REQ001235 Job at Remote Full Time

The University of Law (ULaw) is one of the world’s largest law schools. With an impressive history dating back to 1876, we employ over 1,000 staff and have over 14,000 students studying on our undergraduate and postgraduate programmes, along with an alumni network in excess of 100,000. We were the first-ever independent institution to be granted degree awarding powers and in 2012 we gained university title. With a rich heritage and a reputation for innovation and contemporary teaching practices, we continuously focus on developing the best legal and business minds. In 2016, we opened our leading Business School, further enhancing our reputation as a full service legal, business and educational training specialist, operating from campuses throughout the UK, Berlin and Hong Kong and an Online campus.

What really sets us apart from other universities is the guiding principle that future lawyers and business leaders should learn in a realistic, professional and contemporary context, with plenty of practical interactive engagement. That’s why we keep our contact hours high and our teaching groups small.

At the Online Campus we are looking to recruit a Student Information Hub Manager for the Online campus. This is a homeworker role.

In this busy and varied role, you will be working with a team to provide the administrative processes to underpin the student lifecycle, ensuring that exceptional customer service is provided to staff and students across all programmes. You will provide support to students and first-class administrative support to team members that includes assisting with the smooth operation across all courses and of the Student Information Service.

The Online Campus Student Information Service is responsible for all aspects of programme and administrative student support for the Online Campus. The Online Student Information Service is a business-critical function that supports over 3,000 students across a wide range of online courses ensuring students have the very best learning experience.

For this role you will need to have previous experience of working in a customer service environment and to agreed Service Level Agreements (SLAs). You will have a good working knowledge of Safeguarding and Prevent. You will be able to demonstrate the ability of ensuring all deadlines are met whilst completing all duties in accordance with University procedures and regulations.

We offer an excellent range of competitive benefits including a generous annual leave allowance, private medical scheme, contributory pension scheme, life assurance, training and qualifications, and travel loans.

The closing date for applications is 31st July 2022, we reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Interviews will be held week commencing 8th August 2022.

No agencies please.

Some posts within the University are subject to a DBS check – you will be notified of this during the application process.

What do we offer?

We offer an inclusive and supportive work environment and are committed to developing our staff through a variety of means including educational sponsorship, discounted course fees and a range of in-house training. We also offer a generous annual leave allowance and private medical insurance.

Our approach

Diversity and Inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way we attract and retain staff, as we appreciate the value and benefits of a truly diverse workforce. Aligned to this is the opportunity to join one of our three self-organised staff networks for Black, Asian and Minority staff, Disabled staff and LGBTQ+ staff.

We celebrate difference and recognise the benefits that this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio economic background. The University is committed to ensuring our workforce is reflective of our diverse student population and, therefore, we are striving to increase the representation of Black, Asian, Minority, Ethnic (BAME) backgrounds across all roles and at all levels. All appointments will be made on merit.

Job Types: Full-time, Permanent

Salary: Up to £36,000.00 per year

Schedule:

• Monday to Friday

Reference ID: https://collali.webitrent.com/collaliwebrecruitment/wrd/run/ETREC107GF.open?VACANCYID%3d1617807rvU&WVID=02029927G7&LANG=USA