The Sarver Group at Keller Williams Realty Hiring for Customer Service Associate at Remote Full Time

We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!Compensation:

$24 – $31 hourly

Responsibilities:

• Find patterns in customer complaints and bring them to the team for improvement
• Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
• Maintain customer accounts and update with new account information as needed
• Regularly meet with sales lead to receive the newest service and product knowledge
• Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary

Qualifications:

• High school diploma, G.E.D. or equivalent
• Previous work in a customer-facing position
• Display strong communication skills, active listening skills, and personal skills

About Company

The Sarver Group at Keller Williams Realty have been serving clients since 2005 and aim to provide superior customer service to each client.

• Five Star Award winner for over 14 years in a row for “Overall Satisfaction”
• Will close nearly $125 Million in home sales this year with over 225 Families Served
• Strive to serve our clients with a 5 Star Customer Experience.