The Revolution Hotel Hiring for Guest Service Representative at Boston, MA Full Time

We are looking for a fun, friendly, and welcoming person to round out our amazing welcoming committee at the Front Desk.

At The Revolution Hotel we are inspired by the great city of Boston, and the innovative spirit of its people. We are one of a kind and we don’t take no for an answer. Breaking the norm is our norm and it starts when you walk through our doors. Our lobby bleeds Boston with a 65ft masterwork in spray paint that wraps the lobby’s interior by world renowned artist Tristan Eaton. But we didn’t stop there. At every turn, from check-in to check-out, you’ll find a piece of Boston’s history that inspires the energy of the city we love today. We offer modern accommodations, in the best neighborhood, where every visit is an experience that leaves you inspired and ready to take on the world. Fun is our favorite value that we live by each day. We work to take care of ourselves and each other, and we create a positive, caring and service-minded culture.

Our diverse team is built with people who demonstrate high levels of customer service, communicate effectively with guests and team members, and follow instructions. We look for new candidates who can learn quickly, pay attention to the detail, and maintain composure when working under pressure. We believe in promoting internal candidates, as evidenced by our management & supervisory team members who worked hard to take their careers to the next level.

This position maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. This is a great resume builder!

Compensation starting at $22 per hour, same day pay available!

Skills Required:

Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills.

Experience / Education:

Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required.

When you join Olympia Hotel Management you become part of a culture where our employees and guests are our top priority. Our employee’s approach their work with passion, enthusiasm, and attention to customer satisfaction. They also champion, embrace and live the company values: Fun, Accountability, Concern for Others, Continuous Improvement, and Trust. Our values are at the center of everything we do. We use them as guides to make decisions and chart our course on a daily basis.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Night shift

Work Location: In person