The Real Estate Commando Hiring for Customer Onboarding Specialist at Remote Full Time

About The Real Estate Commando

The Real Estate Commando (TREC) offers a hybrid of online courses and software products to teach our customers how to build a successful Real Estate Investing Business.

As the business evolves and grows, TRECs products and programs change and adapt to the needs of the market and the customer.

For more information head to – https://therealestatecommando.com/about/

About Our Team Culture

The Real Estate Commando team is made up of highly motivated and highly qualified individuals.

We are a BIG business, but we have a small team. We all work remotely across the globe, and we all adjust our schedules a little to accommodate multiple time zones. Our main business activity is based around US Central Time.

We certainly don’t ask that our team are tied to their desks for eight hours a day – that is just not who we are. But we do ask that our team strives to do their best and at the end of the day – we are here to get the job done!

Some days are busier than others due to new product launches, virtual events, or software glitches and ad-hoc issues. When these things occur – it is all hands on deck. That being said, other days are much more relaxed, and our team members will find themselves enjoying a coffee at the park and snuggles with their puppies in between work sprints.

We strongly encourage work-life balance and the culture that we provide for our team reflects that.

Overview of Position

The Customer Onboarding Specialist works with The Real Estate Commando Management Team to provide an exceptional one-on-one customer and product onboarding experience.

IMPORTANT: This position requires a person who is confident on Zoom calls (with video) and would suit someone who is passionate about working in the customer service space and is driven to always deliver a warm and valuable onboarding experience.

A minimum of two (2) years’ experience in customer and product onboarding is a non-negotiable requirement. Previous experience in online business, real estate, software solutions or tech support are all highly desirable.

This position requires a very organised and reliable individual with IMPECCABLE English and communication skills.

This position also requires high-speed internet, a reliable laptop/PC, a quality headset/mic as well as a consistently quiet place to work without interruption or background noise.

Knowledge of InfusionSoft, Zoom, Asana, Slack and the ability to adapt quickly and easily to new software is highly desirable.

Job Types: Part-time, Contract

Pay: Dependent on experience

Job Type: Part-time

Schedule:

Day shift (US business hours)

Monday to Friday – approx 2-5 hrs per day

Experience:

Customer & product onboarding : 2 years (minimum)

Work Location: Remote

How to Apply

To apply for this position, please complete TWO STEPS –

1 – Submit your CV & Cover Letter via Indeed

2 – Complete the video interview questions using this link:

https://www.videoask.com/f2uch9kap

Make sure to tell us a bit about yourself in both steps above- what are your key values? What motivates you? What do you love about customer onboarding? And what makes you the right person for the jonb?

Shortlisted candidates will be contacted to schedule a Zoom interview.

Thanks for taking the time to read this far – if you think this sounds like the kind of team you want to be a part of, we want to hear form you!

Job Type: Contract

Salary: $800.00 – $1,200.00 per month

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Remote

Experience:

• Customer & Product Onboarding: 2 years (Preferred)

Language:

• English (Required)

Work Location: Remote