The Property Ombudsman Hiring for Sales Ledger Assistant Job at Remote Full Time

A fantastic opportunity has arisen to work within the Finance and Membership team at The Property Ombudsman (TPO), we are looking an experienced Sales Ledger Assistant to cover a period of maternity leave.

Membership Ledger Assistant

Salary: £21,715.00

Full time 9am-5pm Monday-Friday (35 hours per week)

Maternity Cover – expected to last 12 months

Location: Home based with occasional travel to Salisbury

About us

The Property Ombudsman provides a free, impartial and independent ombudsman service, helping to resolve disputes between consumers and property professionals. We are the largest Ombudsman scheme in the sector and as a not-for-profit organisation we have been providing our service since 1990.

Key Responsibilities

Your day to day responsibilities will include:

• Creating new ledger accounts
• Raising invoices, statements and credits notes on a timely basis
• Dealing with billing queries in a sensitive but efficient manner
• Ensuring that receipts are posted and allocated correctly and promptly
• Credit control duties which will include chasing and collecting unpaid fees
• Processing debit and credit card payments
• Manage the direct debit system
• Building relationships with member agents through email and telephone communication

You will have a passion for delivering great service with sales ledger and/or credit control experience. Excellent verbal and written communication skills, strong administration, and organisation skills with a positive can-do attitude.

You will be capable of delivering quality, consistently and under pressure within quality and output performance targets. Good computer skills and attention to detail are essential in our fast-paced environment. We are looking for a committed team player, who can work well under pressure, supported by a friendly team.

What we are looking for

· Sales ledger experience and/or credit control experience

· GCSE Mathematics and English (grade C or above)

· Excellent attention to detail ensuring a high degree of accuracy with data

· Good level of IT literacy – experience using Microsoft Outlook, Word, Excel

· Experience of SAGE would be advantageous

· Excellent communication skills, verbal and written

· The ability to prioritise workloads, work to deadlines and manage time efficiently

· Ability to use initiative to make customer-focused decisions

· Able to work as part of a team

· Positive can-do attitude

How to apply

Applications for this post will be accepted until Friday 27 August 2021, however we may close the vacancy before this date if we have received the right level of applicants.

Applications should be sent to Jema Evans, HR Manager by email, or by post at The Property Ombudsman, Milford House, 43 – 55 Milford Street, Salisbury, Wiltshire, SP1 2BP.

TPO Values Statement

TPO values the benefits of diversity and inclusion to society and our service. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

As a result, we are keen to meet people with different and varied experiences and encourage all applicants who feel they have the experience and skills to meet our criteria to apply for this role.

Contract length: 12 months

Application deadline: 27/08/2021

Job Type: Contract

Salary: £21,715.00 per year

Benefits:

• Additional leave
• Life insurance
• Wellness programmes

Schedule:

• Monday to Friday

Experience:

• Accounting: 1 year (preferred)

Work remotely:

• Yes