Job Description

POSITION TITLE: Recruiter

FLSA STATUS: Exempt

REPORTS TO: Manager of Recruitment

SUPERVISES: N/A

DEPARTMENT: People and Culture

COMPANY: MHS/The Overlook – Charlton Campus

POSITION SUMMARY:

The Recruiter supports The Overlook Community by working in collaboration with and reporting to the Manager of Recruitment and/or its designee. The Recruiter is responsible for making the first impression in the hiring process and follows a candidate through, from beginning to end. You will be responsible for attracting candidates, evaluating resumes, scheduling and conducting phone screens, ensuring hiring managers get candidates screened, following up to make sure hiring managers conduct their interviews in a timely manner, documenting the progress in JazzHR (our Applicant Tracking System), managing the hiring paperwork, and networking with local schools and other intuitions. This position will be based out of our Charlton, Massachusetts campus, but will need to be commutable to our Sunderland and West Springfield satellite offices.

PRINCIPLE DUTIES/ESSENTIAL FUNCTIONS:

• Screen candidates for each role, update and note progress/decision in the database.
• Move-qualified candidates to the Hiring Manager stage
• Set up meetings, interviews, process, and track all movements so that we can staff much-needed positions in a timely manner.
• Hold meetings with management and hiring managers, produce reports on progress.
• Partner with hiring managers to develop and execute new recruitment strategies for positions.
• Educate and train hiring managers in the interviewing process, how to conduct interviews, and how to assess talent.
• Demonstrate courage with hiring managers and senior leadership when inspecting what you expect, to deliver the best possible candidate experience, and intense focus on closing out open positions.
• Creatively build and deliver excellence in each stage of the recruitment search process including specification of jobs, sourcing, employer branding, candidate engagement and experience, screening, selection and on-boarding.
• Execute full cycle recruiting process to meet organization-wide staffing goals in a timely manner.
• Build regional and national network through multiple channels such as: industry contacts, cold calling, association memberships, databases, colleges and technical schools, and community outreach organizations.
• Develop pool of qualified candidates in advance of need.
• Ensure compliance with all policies, laws and regulations including documentation of hiring decision as well as requirement tracking.
• Track and measure recruitment metrics; process reqs. and provide detailed status reports on staffing initiatives and results.
• Update Applicant Tracking System information as required – utilize social networking, career site and employment branding as necessary.
• Coordinate and plan job fairs and off-site recruitment events.
• Develop and cultivate long-term pipelines of talent with local High Schools, Vocational High Schools, Community Colleges, and Colleges/University’s.
• Develop (and further current contacts) networks of key contacts with individuals, businesses, and entities that can help support our mission to create pipelines of talent, while also delivering talent in the short term.
• Coordinate and attend local Job/Career Fairs, as well as creating events at our 3 Overlook locations.
• Other duties, tasks, and assignments as assigned by the Manager of Recruitment.

QUALIFICATIONS:

• BA/BS degree – required
• 
  2-4 years of Recruitment experience, ideally supporting a healthcare or service organization with both exempt and large numbers of non-exempt employees. Healthcare / Long-Term Care – preferred
• Full cycle recruitment experience – required
• Demonstrated success working in a fast paced environment, with a track record of accomplishment with measurable impact
• Ability to build trusted relationships with all levels of the organizations; strong influencer and follow through skills
• Proficient managing Applicant Tracking Systems. JazzHR a plus!
• Ability to demonstrate courage with peers, Hiring Managers, and Senior Leadership.
• Ability to be self-sufficient and self-driven to explore opportunities and develop action plans.
• Possess a propensity to be organized and attention to detail,
• Travel to Charlton, Massachusetts and satellite Home Health locations in West Springfield and Sunderland Massachusetts, as well as additional recruiting events in Massachusetts.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

Primary work will be performed in doors in an office setting, may be exposed to the elements (heat, cold, rain, snow); walking and standing frequently; occasional lifting of up to 25 pounds.

Must be able to meet sensory demands of touch, smell, vision, hearing and be able to detect and distinguish circumstances signifying health and safety concerns/hazards in the work environment.

Demonstrates the maturity and ability to work effectively and cooperatively as a member of the Overlook. Must also be able to perform multiple tasks a on a daily and weekly basis. Must be able to handle some stressful situations (irate residents, etc.).

COMMUNITY OVERVIEW:

The Overlook is a non-profit organization operating since 1911 and offering a full continuum of care and services for older adults in MA. The organization embraces its rich history and heritage, owning and managing 218 Independent Living Apartment Homes and Cottages, 28 Enhanced Care Private Suites, a 14- Suite Assisted Living Memory Care neighborhood, 27-unit Short-term Post-Acute Rehabilitation, 112-bed Long Term Care Skilled Nursing, as well as Home Health, Hospice, Palliative Care, Private Duty and Care Management divisions.

The Overlook and its 3 subsidiaries are based in Charlton, MA, with satellite home health and hospice offices across the state. The organization employs approximately 600 talented and compassionate Team Members and serves 1,500+ Residents/Patients.

The Overlook has a Vision to design a mixed-use Community beyond its singular function as a Retirement Community, a pedestrian-friendly, walkable “Village Center” environment, with select retailers, restaurants featuring fresh, locally sourced food, a brewery, a large banquet, and events center, enriching programs, health and wellness-focused on mind, body and spirit, and more. The Overlook’s bucolic setting on 450 acres of beautiful New England countryside, 16 miles of nature trails, a dog park, and a wealth of amenities offer limitless possibilities in helping us reposition our Campus.

THE OVERLOOK WAY:

All Team Members of The Overlook must embrace and commit to conducting themselves at all times in support of our 28 Guiding Principles, Culture of Excellence, and core values, which form the foundation of our unique culture. The Overlook strives to exceed expectations, inspire and “Do what’s best for those we serve.”

• Integrity: saying what you mean, meaning what you say (in action and words), even if it hurts you personally or professionally
• Respect for Individual Choice: empowering and supporting others in their Self-determination for health and well-being, as they define it
• Compassion: understanding and empathy for others
• Creativity/Innovation: thinking wildly, planning accordingly
• Grace: putting people at ease, without compromising performance or outcomes

JUST SOME OF OUR BENEFITS AND PERKS:

In compliance with the Americans with Disabilities Act, The Overlook will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective Team Members and incumbents to discuss potential accommodations with the employer. The Overlook is strongly committed to diversity and a workplace environment that respects, appreciates, and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, The Overlook will better serve our communities. The Overlook is an employment-at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, The Overlook prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

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