The Outreach Hub Hiring for Customer Service Representative – Local Events at Knoxville, TN Full Time

Our company is in search of an outgoing and engaging Customer Service Representative (CSR) who thrives in a public-facing environment. As the face of our company at local events, you’ll be the go-to person for information about the programs and clients we proudly represent. This role is perfect for someone with a blend of patience, empathy, and a genuine love for conversation.

Responsibilities:

• Gain in-depth knowledge of the programs and clients we support.
• Maintain a friendly and professional demeanor at all events.
• Deliver exceptional customer service in face-to-face interactions.
• Fulfill additional duties and responsibilities, to be outlined during the interview process.

Requirements:

• Previous customer service experience is preferred.
• Strong command of English in both verbal and written forms; bilingual abilities are a significant advantage.
• A customer-focused approach with the capability to adapt to various personalities.
• Independent work ethic with proficient multitasking, prioritizing, and time management skills.

What We Offer:

• A dynamic, fun environment where engaging with the public is at the heart of what we do.
• The opportunity to represent a variety of exciting clients and programs.
• A collaborative team that supports growth and learning.

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