What You’ll Do:
Creates and fosters a spirit of cooperation within Medical Affairs and among our other stakeholders to proactively identify opportunities to enhance the Medical Affairs training curricula and improve standards for development and implementation of training solutions
Identify training requirements that are needed to support business processes and initiatives; address training gaps that are identified
Ensure Medical Affairs colleagues, globally, are trained on our processes, as appropriate
Strong and effective strategic thinker and problem solver with a high degree of emotional intelligence, with the ability to both, recognize and anticipate problems.
Possesses the ability to identify and solve tactical issues involving training across varied regions/divisions.
Possesses the ability to translate solutions into viable action plans at a global level that are effectively disseminated and implemented throughout the MA function.
Establishes standards/innovation in learning and training that are current and progressive with industry methodologies: defines, implements and supports the most effective professional development practices by staying aware of, understanding the implications, and setting trends for instructional practice, technology, instructional models; demonstrate understanding of relevant educational issues and design/implement solutions to address
Contributes to annual budget planning for training within Operational Excellence
Collaborates with Process Owners, Process Excellence Experts, and other stakeholders to support change management for process improvement initiatives and ensure quality procedure updates and operating model enhancements are incorporated and kept current within training programs/ materials.
Measure and report on the effectiveness of training solutions and monitor, based on Key Performance Indicators (KPIs).
Leads MA Training Needs Assessments, Strategy, Design, and Implementation:
Evaluate all products, including new and innovative methods (using adult education principles) to determine appropriateness for the MA learning environment. Deploy, as appropriate.
Work with the MA Training Head and other members of the training team to assess training needs and resources, to enable overall training strategy for Medical Affairs.
Proactively identify opportunities to enhance current and new training curricula; establishing training designs on curricula to meet agreed standards.
Establish and maintain onboarding and professional growth curricula, including development training, to drive the success of the MA learning and development program – (i.e manage training vendor assessment (including costs), selection and oversight, when needed, to ensure optimal supervision towards the development of training programs and materials that achieve training goals)
Technology & Reporting: Leads the effort to assess, recommend and implement new instructional technologies to drive successful training programs (real-time and virtual) globally
Collaborates with System Owners to assess, recommend and implement new training technologies, and assists in the creation, identification, and tracking of audit reports to identify compliance discrepancies for assigned projects.
Collaborate with LMS administrators and colleagues from the Metrics & Analytics Group to define LMS reporting requirements for assigned projects and monitor and communicate training effectiveness
Quantitative Dimensions:
Responsible for leading the design, development, implementation, and maintenance of robust training programs for 4-6 new or enhanced procedures/operating models impacting MA, including relevant Development, PV, E&C, or Commercial-owned processes.
Works cross-functionally with our other groups to customize multiple training deliverables to meet the needs of Medical Affairs.
May manage at least 1 direct report, but often responsible for leading matrix teams or vendors to design and implement training for Medical Affairs.
Responsible for vendor management, including associated budget related to MA training, development, and delivery.
Must Haves :
5+ years of presentation, training, and teaching skills experience
5+ years experience in strategic planning, execution, and adult training and education
Demonstrated knowledge, understanding, and proven utilization of training built and delivered utilizing adult learning principles within an LMS environment.
Demonstrated ability to manage multiple projects and competing priorities
Demonstrated a high level of competence with MS Office applications. Ability to learn new systems and software rapidly – strong IT skillset.
Excellence collaboration and communication skills to facilitate team discussions and drive optimal team performance.
Demonstrated leadership in a matrix organization
Demonstrated strong interpersonal skills (verbal and written)
Demonstrated effective communication skills (verbal and written)
Demonstrated effective communication skills and facilitation skills in leading training initiatives
Ability to meet tight deadlines that may require a flexible work schedule.
Demonstrated proficiency in identifying and maintaining and monitoring an LMS / training system, databases to meet changing technology, business, and regulatory environment.
People management experience
Proficiency in managing multiple, complex projects
Education:
Bachelor’s Degree with 5+ years experience leading training initiatives within the health care or other regulated industry
Hours & Location:
M-F 40 hrs/week. This position is 100% Remote.
All applicants applying for U.S. job openings must be legally authorized to work in the United States and are required to have US residency at the time of application
Perks are available through our 3rd Party Employer of Record
Health Benefits: Medical, Dental, Vision, Life (including spouse & child), 401k, STD/LTD, AD&D, and Commuter Benefits program.
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