The Jim Pattison Auto Group Hiring for Service – Appointment Coordinator at Victoria, BC Full Time

The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required experience and interest to apply.

Jim Pattison Toyota Victoria has a new opportunity for a full-time Appointment Coordinator to join our team!

Job Description Summary:
Reporting to the Fixed Operations Manager you will be passionate about providing an exceptional customer experience for our clients. The Service Appointment Coordinator is responsible for greeting all service customers, directing them to the appropriate service advisor and taking payment upon vehicle completion.

Education and Experience:

• Previous Customer Service experience is considered an asset.
• High School Diploma or equivalent.

Technical Skills:

• Proficient in Microsoft Office Applications (Word, Excel, Outlook).
• Experience with CDK System an asset.
• Excellent customer service skills with positive and courteous telephone etiquette.
• Strong organizational and time management skills.
• Ability to multi-task without compromising on quality.
• Extremely dependable and punctual.
• Ability to prioritize tasks according to importance in a fast-paced environment.
• Excellent verbal and written communication skills.
• Ability to interact professionally with both co-workers and our guests.
• Data entry skills.

We thank all applicants; only those selected for an interview will be contacted.