The IV Health Centre is Looking For Full Time Receptionist at Vancouver, BC Full Time

Do you enjoy interacting with people and creating an exceptional experience for each of them? Is a motivating and supportive work environment important to you? Are you looking for a work culture that is fun and team-focused?

If so, The IV Health Centre may be the perfect fit for you!

We are looking for new client care team members who are enthusiastic, customer service oriented, motivated, compassionate, energetic, self-directed and have a good understanding of how a busy reception desk operates. The successful candidates should be available to work on a full-time basis (40 hours per week including evenings and weekends). Must also be capable of working in a very busy, professional, multi-tasking environment.

POSITION DETAILS:

* Full Time Position – Must be able to work 40 hours per week which includes evenings, weekends and holidays.

* Responsible for delivering the highest level of customer service in a professional and positive manner

* Responsible, dependable, and trust worthy

* Excellent communication skills in person, over the phone and via email

* Confident when welcoming, greeting and assisting clients/patients

* Responsible for scheduling, confirming and recalling client/patient appointments

* Receive and make phone calls, fax and email, referral management

* Receive and communicate messages for ownership, management, practitioners and clients/patients

* Perform office-related duties both clerical and administrative, to ensure services are provided in an efficient and effective manner.

QUALIFICATIONS, SKILLS AND EXPERIENCE:

* Must have a minimum of 2 years customer service experience in previous reception positions and/or similar environments

* Familiarity with booking systems such as MindBody and/or Jane

* Excellent communication and problem-solving skills

* Ability to efficiently manage time and prioritize multiple tasks

* Independent worker with minimum supervision

* Must be proficient in the use of MAC computers, office equipment and software programs such as; word, excel, and email

* Ability to collaborate with other multi-disciplinary team members

* Ability to maintain client privacy and confidentiality

* Must have excellent multi-tasking skills and the ability to work under pressure

INTERVIEWS:

Will take place the week of August 14th – 18th

Must be able to attend an in-person interview located downtown Vancouver.

If you think you would make a positive contribution to our team, please send a resume and cover letter detailing why you feel you are the best candidate for this position.

Job Type: Full-time

Salary: $22.00 – $23.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Night shift

Supplemental pay types:

• Retention and Bonus pay
• Overtime
• Referral commission

Education:

• Secondary School (preferred)

Experience:

• Administrative Assistants & Receptionists: 2 years (required)
• Front desk: 2 years (required)

Work Location: In person

Application deadline: 2023-08-18

Expected start date: 2023 – 08 – 30

Job Type: Full-time

Salary: $22.00-$23.00 per hour

Benefits:

• Company events
• Store discount
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Overtime
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Overtime pay
• Retention bonus
• Signing bonus

Ability to commute/relocate:

• Vancouver, BC V6B 2W9: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 2 years (required)

Work Location: In person

Application deadline: 2023-08-18
Expected start date: 2023-08-30