The Gorge Zipline Hiring for Canopy Tour Guide at Saluda, North Carolina Full Time

**$250 Sign-On Bonus**

Now hiring for the 2022 Season. Next training begins February 28.

The Gorge Zipline Canopy Tour, located in Saluda, NC offers a thrilling tree-based aerial adventure. The tour has 11 zip lines, 3 rappels and a sky bridge. Become a part of The Gorge team for a season you won’t forget!

Zipline Canopy Tour Guides are responsible for providing excellent customer service while leading guests through a 3.5-hour zipline canopy tour for a one-of-a-kind guest experience. Candidates must have a positive attitude, team-oriented mindset, excellent communication skills and be able to focus on safety. Guides will lead up to 2 tours per day and will work 3-6 days per week depending on the season. CPR and First Aid training are required; Wilderness First Responder (WFR) certification is preferred. All guides will undergo an intensive, in-house training following ACCT standards. Pay dependent upon experience and certifications.

Summary of Essential Job Functions

• Will work alongside a co-guide throughout tour
• Ensure course operations are conducted in accordance with The Gorge’s safety standards
• Fit harnesses and helmets correctly and supervise the use of the equipment
• Provide excellent customer service to all guests at The Gorge
• Communicate clearly with co-guide, outpost staff, and management in person and using radios
• Deliver participant ground school instructions on proper zipping procedure
• Monitor guests’ ability to follow procedure throughout trip, and deliver additional instruction as needed
• Facilitate guests’ experience while on tour
• Perform technical rescues as needed
• Ongoing assessment/management of risk in dynamic conditions
• Inspect all personal protective equipment (PPE) prior to and after use
• Complete post-trip paperwork

Qualifications

• Minimum 18 years of age
• High School diploma or equivalent
• Must pass initial training
• Must pass monthly skills assessments
• Guiding experience in adventure tours preferred but not required
• Current CPR/First Aid/AED certification required (training opportunity provided in-house)
• Current WFR certification preferred
• Ability to communicate and work as an effective team member
• Dependable, responsible, reliable, and able to take directions as needed

Physical Abilities Required

• Must have the ability to perform work at heights over 50 feet
• Must be able to perform all technical rescues associated with The Gorge tour
• Able to stand and walk outside for 8+ hours in all weather conditions
• Able to walk or hike in uneven terrain
• Must be able to lift 50 lbs.
• Able to pull guests onto platforms along a steel cable
• Must be able to climb a ladder

Schedule

• Must have a flexible schedule with full availability on weekends and holidays.
• Guides are classified as full-time/seasonal.
• Scheduling priority is based on employee availability and experience.

Uniform and Gear

• The Gorge will provide personal protective gear (harness, helmet, radio etc.)
• Staff are not required to wear a uniform
• All staff are required to maintain excellent hygiene and a professional appearance

Job Perks Include: 

• Competitive hourly wages + tips from generous guests
• Housing for qualified applicants if needed
• Discounted zipline tours for friends and family
• Retail Shop discounts to get all your cool The Gorge swag
• Discounts on adventures with Green River Adventures
• FUN. Seriously, lots of FUN. We’d love to welcome you to The Gorge Family!

Job Types: Full-time, Part-time

Salary: $11.25 – $13.75 per hour