Reporting to the Director of HR (DOHR) the purpose of this role is to work in partnership with Directors, Heads of Services and Managers to provide HR support to a specific region of the organisation. This entails the full employee lifecycle and the management of volunteers with the support of team specialists.
You will be supported by a HR Advisor and HR Administrator of whom will report directly into you, and you will be responsible for their career development at Forward. The ER Specialist, HR Project Lead and Volunteer Support Lead, HR Training Lead, Payroll and Pension Specialists will be on hand to support and work in partnership with you.
There are four regional teams who work together closely to ensure cover in cases of absence or periods of particularly heavy workloads.
You will be required to frequently travel within your region to visit each unit and meet with Managers and teams, being visible within the business and easily accessible. You will also be required to travel to Head Office for meetings and have access to a confidential HR team environment at Head Office weekly.
What you will be doing?:
The HRBP will need to be able to communicate sensitive information clearly and with tact and diplomacy and have experience identifying a range of alternative analytical approaches and applying them innovatively.
The HRBP will thrive in a working environment which requires them to consult others, and share expertise, know-how and ideas with colleagues for best results.
You will be based at Forward’s Head Office in London, with frequent travelling required to remote sites/projects (including prisons) within the course of your duties.
Strategy
Assist the DOHR with the development and implementation of the HR strategy and annual HR objectives to support achievement of the business plan.
Proactively participate as a member of the HR Management Team in meetings raising issues for discussion and agreeing interventions and actions plans to respond to them as appropriate.
Meet targets and deadlines according to defined work-plans and standards agreed.
Support the HR Project Lead on strategic HR projects and on occasion lead region specific projects as appropriate.
Develop local strategy around workforce such as succession plans, recruitment, learning and development, EDI and structure to maintain or improve service levels, in close partnership with senior management.
At times, work in partnership with the Business Development Team, contributing to bids for new business
Management of HR and Staff
Work collaboratively with other members of the team and partner with the business to ensure the provision of a first class HR service.
Direct line management of a HR Advisor and HR Administrator supporting them to meet targets, developing the capabilities, keeping them informed and motivated to deliver excellent service to the business.
Recruitment and Selection
Through workforce planning meetings, deliver a recruitment service which meets the needs of the specific areas and supports the development and achievement of local action plans for reducing vacancies and improving retention.
Develop creative recruitment and selection solutions to attract the best talent, and market Forward as a good employer.
Oversee the regional headcount and utilise the HR Administrator to support recruitment processes to ensure effective recruitment and selection plans are developed and implemented in the assigned area.
Participate in interview panels, in accordance with the HR and Equal Opportunity policies and provide outcomes to candidates in a timely manner.
Employee Relations
Provide coaching, support and guidance to managers in the assigned area on all HR issues.
Ensure each unit within the assigned area is visited on a regular basis, building strong, trusting relationships.
Ensure compliance with employment law, which includes responsibility that Forward’s equal opportunity policy is adhered to, as it relates to the equal opportunity monitoring and maintenance in the areas of legislation, recruitment, and HR management.
Work with managers in the assigned area to promote and improve employee engagement.
Provide discreet and professional support to staff members on general matters relating to their employment, and report matters of concern to the DOHR and relevant management level within services.
Liaise with and support the ER Specialists to ensure your work is joined up, fair and consistent, and they are fully aware of all ER cases you are managing or are due to move to appeal stage.
Closely work with the other HRBP’s to ensure your work is joined up, fair and consistent across the organisation.
Liaise as required with Forward’s legal service providers to ensure our indemnity insurance is protected.
Ensure TUPE transfers are managed efficiently and in line with legislation requirements.
Learning & Development
Work with the DOHR to develop Organisational Development programmes as required and ensure they are implemented and maintained in the assigned area.
Populate Training Needs Analyses (TNA) for your assigned area and source cost effective solutions to address needs.
Sourcing internal and external subject matter experts to deliver fit for purpose learning interventions that address underlying needs as well as immediate concerns.
Evaluate e-learning and face-to-face providers through feedback and regular cost comparison.
Ownership of the induction for new starters and compliance with Core Training to ensure they are set up for success.
HR Systems and Policies
In conjunction with the DOHR, and HR Management Team create and maintain HR systems for remuneration, induction, internal communication, consultation and absence monitoring, which allow the organisation to engage and retain high quality staff capable of delivering the organisations objectives.
Ensure all HR policies and procedures are fairly applied, properly adhered to and monitored within the assigned area.
Consult and inform all staff of any potential changes in policies or procedures through the appropriate channels.
Advise the DOHR of the impact of new policies and procedures on the organisation.
Ensure that the Forward Trust Employee Handbook is kept up to date, and is available to all employees.
Develop and provide accurate and timely management reports.
HR Administration
Work with other members of the HR team to carry out an on-going review of the overall adequacy of the HR administrative systems and related technology to ensure that work is always done as efficiently and effectively as possible.
Collect and collate statistical and other HR data (and where required to spot check on the accuracy of the data) required for efficient HR reporting and monitoring (including payroll and absences).
Work with the HR Advisors to ensure that all electronic records for the assigned area are accurate and up to date.
Work with HR Administrators to ensure that all administration tasks are carried out to the highest standard and in a timely manner
Ensure that HR Administrators support in the collation of quarterly data for reporting purposes.
Quality and Safety
Alert the DOHR to any significant risks or problems arising in the course of managing and monitoring the assigned area.
Ensure that information, including statistical data, for audit, research and reporting purposes, is effectively and efficiently collected, recorded and collated in the assigned area
Effectively manage information, particularly confidential information, within statutory duties and in accordance with best practice
Promote and ensure departmental compliance with all relevant legal, regulatory, and ethical responsibilities (including employee DBS checks).
Carry out an on-going review of the overall effectiveness and efficiency of HR Administration and within the assigned area and develop appropriate responses in collaboration with the HR Management Team.
Keep up to date technically on all relevant matters and strive for continuous professional development.
What we are looking for?:
Please address each of the points below in your application.
Essential
Skills and Experience
Evidence of a significant contribution to the management of a major OD initiative or change process.
Up to date knowledge of employment legislation including TUPE
Significant experience of leading restructure processes
Previous experience in implementating of ‘best practice’ policies, processes and procedures
Excellent written and analytical skills.
Advanced Microsoft skills.
Previous people management experience.
Previous experience of leading recruitment processes
Qualifications
Qualified to degree level or equivalent in a business or HR related subject.
CIPD Qualifcation or equivilent
Desirable
Previous experience of developing volunteers
Experience of strategy development and implementation.
Knowledge and understanding of the drug and alcohol field.
Knowledge and understanding of the criminal justice system.
What we offer:
Training opportunities and career development
Based at our Head Office, flexible home working is available
Salary Sacrifice Electric Car Scheme (once confirmed in post)
Season Ticket Loan Scheme
Cycle to work scheme
25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
Simply Health Cash Back Scheme – including but not limited to:
Discounted gym membership
Dental treatment cover
Optical treatment cover
Multiple alternative therapies
Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
HeadSpace App
Death in Service Payment (2x annual salary)
Critical Illness Insurance (subject to qualifying criteria)
Person specification:
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