The Descartes Hiring for HR Assistant Job at Chippenham, South West England, England Full Time

Descartes Unites the People and Technology that Move the World
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed.

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 22,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com.

We’re growing fast and invite you to join our amazing team.

Position Summary

Descartes’ EMEA Human Resources Team supports circa 700 employees throughout the EMEA region across 20 countries. As the HR Assistant you will work closely with the HR Manager, providing HR administration and payroll services to managers and employees in the UK and Ireland, supporting around 100 employees across 5 offices.

The HR Assistant is expected to be the first point of contact for general HR queries across the whole employee lifecycle, to generate all required paperwork and manage any changes with the third-party payroll provider.

This is a fixed term contract for six months (to cover maternity leave), starting in August/September and is offered on a full or part-time basis. This position is based in our Chippenham office in Wiltshire and whilst we cannot accomodate a fully remote employee, we do give individuals the flexibility to work from home.

Key Responsibilities

• Deliver HR administrative services to managers and employees in the UK and Ireland
• Manage the monthly payroll administration in conjunction with a third-party payroll provider
• Act as the first point of contact for general HR queries relating to the processing of benefits and payroll
• Take ownership of queries and requests from the business to resolve them in a timely manner, in conjunction with the HR Manager
• Provide basic advice on HR processes and Company procedures, escalating any complex queries to the HR Manager
• Maintain the HR database, employee files and weekly reports
• Create professional and accurate correspondence
• Manage recruitment administration including posting of vacancies and supporting managers in the use of the SuccessFactors recruitment module
• Manage onboarding, employee lifecycle and leaver administration
• Administer the approval process of headcount increases and employment changes
• Ensure that HR information and activity remains confidential at all times
• Other HR related activities as may be required on an ad hoc basis
• Office administration duties such as handling incoming post and ordering stationery
• Health and Safety related administration as required, such as collation of DSE assessments, maintaining the COSHH register and arranging H&S training

Knowledge and Skills

• Previous experience of HR administration is required
• Previous experience of payroll is advantageous
• Knowledge of MS Office (in particular Word and Excel)
• Good Excel skills, able to create basic formulae and use vlookup
• Experience in the use of HR systems, for example, SAP and SuccessFactors
• Excellent written, verbal and interpersonal skills
• Able to work well under pressure with good organisational skills and able to continuously demonstrate high standards of internal customer service
• Good problem-solving skills
• Able to multi-task several pieces of work
• High attention to detail is essential
• CIPD Level 3 is desirable but not essential

Join Us
As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best argument wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory.

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact. Join a team that’s committed to working with customers to conserve resources and enhance sustainability.

At Descartes, everyone has a voice and the best argument wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can’t promise it will be a fit, but we do promise to consider your experience.

Due to COVID-19, we’ve implemented a virtual hiring process and continue to interview candidates by phone or video (Microsoft TEAMS) and are on-boarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

We are an Equal Employment employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected status, or any other characteristic protected by federal, provincial, or local law. For more information about our commitment to equal employment opportunity, please review our Code of Business Conduct and Ethics at Descartes.com.