The Corporation of The City of Victoria Hiring for Permit Services Representative at Victoria, BC Full Time

Internal/External Posting

Closing date: December 28, 2021

Permit Services Representative (LTD – Term Unknown)

Sustainable Planning and Community Development Department

POSITION FUNCTION

Perform administrative, technical and regulatory functions related to the processing and issuance of building, plumbing, electrical, sign and other construction-related permits in accordance with applicable bylaws, statutes and regulations; coordinate permit records and website information.

KEY DUTIES

Provide coordination for a Permits and Inspections records management system, both electronic and paper; make recommendations for improvements to departmental processes such as permit circulation and record keeping in relation to drawings, permit related documents and paperwork in address files; research and develop content for division forms such as applications and checklists; facilitate approved changes.

Administer system for permit issuance process, including intake, circulation and issuance using the departmental electronic permit tracking system; generate reports to facilitate and track permit status; maintain and update spreadsheet database to track new and archived plans.

Coordinate the distribution of permit related process information on the City’s website by collecting information and drafting content in consultation with department and communications staff; upload content to website.

Receive, review and analyse sign permit applications and perform calculations to assess compliance with sign regulation bylaw, respond to applicant regarding compliance or changes required to meet compliance; recommend application for approval or denial to Chief Building Inspector; monitor and follow-up on status of applications.

Receive permit applications, plans and required documents for building, plumbing, electrical, demolition, sign, blasting and excavation; review applications and assist applicant to ensure completeness of information; update property records and enter permit information onto permit tracking system; administer permit application circulation to required departments; review departmental comments and inform applicants of issues requiring changes; maintain a variety of manual and computerized records and related files; request and collect required documentation such as Home Owner Protection Office certification, Development Cost Charges, letters of assurance, blasting insurance, letters of credit and additional fees; issue occupancy/completion certificates upon approval; forward to appropriate departments for refund of deposits, business license approval, B.C. Assessment and Finance Department for new or changes to services.

Respond to enquiries from the public, professional consultants and other departments by providing information regarding records, fees, permit procedures, bylaws and policies; schedule on-site appointments for inspectors; direct enquiries to appropriate department. Calculate applicable permit costs and make adjustments as required; collect payments for a variety of permits and services; issue approved permits as required; enter and update transactions into computerized cash and inventory control system; balance and verify daily revenue; prepare bank deposits; maintain records of deposits, permits and fees.

Type a variety of letters, memos, and reports; compose routine correspondence regarding permit application issues and fees; operate a variety of office equipment including fax/scanner and photocopier machine.

Perform related duties where qualified.

INDEPENDENCE

Work is generated by construction and sign permit activity and requests for service or is assigned by supervisor.

Work is reviewed through discussions with supervisor.

Issues such as building, plumbing and electrical code enquiries are referred to inspectors.

WORKING CONDITIONS

Physical Effort:
Lift, carry or transport medium to heavy weight plans and material. (occasional)

Sit or stand with arms unsupported while keyboarding. (frequent)

Prolonged standing at counter. (often)

Work from ladder while filing. (occasional)

Mental Effort:
Deal with negative and verbally abusive comments and complaints. (occasional)

Visual/Auditory Effort:
Focus on detailed drawings and a variety of source data and computer for short periods. (frequent)

Work Environment:
Office.

File Room. (Occasional)

Exposure to dust from archival plans. (rare)

KEY SKILLS AND ABILITIES

Organize and prioritize work.

Understand and apply administrative and regulatory functions related to processing and issuance of sign and construction-related permits.

Type 60 wpm; working level operation of current City word processing, spreadsheet and other related departmental software.

Use standard office equipment.

Read and interpret technical drawings and plans.

Interpret related policies, regulations and bylaws.

Maintain accurate records and coordinate record keeping practises.

Establish and maintain effective working relationships.

Deal effectively with the public and outside agencies.

QUALIFICATIONS

Formal Education, Training and Occupational Certification:
Accredited courses in Engineering or Architectural Technology. (6 Months)

High school graduation.

Experience:
2 years of related experience.

or an equivalent combination of education and experience.

OTHER:
May be requested to substitute in a more senior position.

Work schedule: Monday – Friday, 8:00am – 4:30pm, 35 hour work week

$33.79 per hour, Pay Grade 9

Job Code #4339

This is a CUPE Local 50 Position

To apply for this opportunity you will need to create an online profile or log back in to our career portal at www.victoria.ca/jobs – only online submission will be considered. All applications must be submitted online by 4:30 pm on the closing date noted on the posting. Please be prepared to provide proof of qualifications and supporting materials as outlined in your resume.

COVID-19 Vaccination Requirement

All City of Victoria employees are required to be fully vaccinated against COVID-19 by January 5, 2022. Candidates who cannot be fully vaccinated based on a protected legal ground as defined in the BC Human Rights Code may request an accommodation of the requirement to be fully vaccinated. Applicants will be asked to provide proof of vaccination or request an accommodation during the recruitment process.

City of Victoria is an equal opportunity employer committed to establishing an inclusive, equitable, and accessible environment for all. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, gender identity or expression, marital status or any other basis protected by applicable law.

We are committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment cycle and will provide reasonable accommodations upon request. If you require assistance or an accommodation due to a disability, please email us at [email protected]