The Cigna Group Hiring for Eligibility Representative – Work from home, TN & PA – Accredo at Memphis, TN Full Time

Are you passionate about helping people? Do you want to work from home…Join Cigna! Cigna is changing health care to focus on helping the whole person achieve better health outcomes. While working from home, Eligibility Representatives, are dedicated professionals assisting our specialty pharmacy patients coordinate their medication needs and pharmacy benefits coverage. In this crucial role, you’ll work with Insurance providers, doctors’ offices and health care providers to obtain vital information to obtain prior authorization for drug therapies needed by our patients with Rare Diseases.

Here’s a little more on how you’ll make a difference:
Help patients get the medication they need: You’ll provide guidance to our patients about prescription medication benefits, deductibles, co-payments, and authorizations to ensure pharmacy coverage.

Interact directly with healthcare providers: You’ll coordinate and research benefits coverage with Insurance providers, doctors’ office and health care providers.

Help us keep track of patient interactions: While managing a high outbound call volume, you’ll use your expert listening and data entry skills to understand patient and provider requests and accurately document all interactions.

What You Should Have:
High School Diploma / GED required

2 years Health Care experience with knowledge of medical/pharmacy insurance & terminology is preferred

Tech savvy – Strong computer & data entry skills, including all Microsoft products

High speed internet with wired ethernet connection

Private & quiet work space

Excellent communication skills (verbal & written)

What you’ll love about working here:
Fun, friendly & unique culture – Bring your whole self to work every day!

Medical Dental & Vision start 1st day

18 days Paid Time Off & 8 Paid Holidays

Employer Contributions for HRA & HSA accounts

401K + Company Match

Tuition Assistance

NOTE : You will be required to have reliable internet connectivity provided through a wired (Ethernet) connection. A mobile or hot spot environment is not acceptable and you may need to purchase an Ethernet cord depending on your current set up.

ABOUT ACCREDO

Through our range of health care products and services offered, Accredo team members provide in-depth care for patients with chronic health conditions like hemophilia, oncology, rheumatoid arthritis and growth hormone deficiency. In addition to health care products, we provide comprehensive management services – including outcomes measurement, counseling, clinical care management programs, social services and reimbursement services. By performing in these very high-touch roles, employees have a daily opportunity to make a positive impact on their patients’ lives.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.