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Engineer

The Association of Dispensing Opticians Hiring for Head of IT at Godmersham, Kent Full Time

Looking for a change in lifestyle? Join the Association of British Dispensing Opticians at their rural location near Canterbury, Kent. This is a full-time role on site with a competitive salary and attractive benefits

The Association of British Dispensing Opticians (ABDO) is looking for a highly motivated Head of IT. The role holder will be responsible for the IT function for the Association of British Dispensing Opticians (ABDO) and ABDO College which will include reviewing and updating our IT strategy, servicing computer systems and software, overseeing equipment purchasing and installation, computer networks and user connectivity and maintain excellent relationships with internal users and external service providers.

The head of IT will have the key skills to lead and manage ABDO’s IT function and be able to:

  • Develop the strategy for ABDO’s new IT department and take full ownership of the ABDO IT estate to allow the Association to meet its strategic aims.
  • Oversee the development and running of the IT department with recruitment and line management responsibility for IT support, motivating and developing staff.
  • Ensure the safety and uptime of the ABDO environment.
  • Proactively propose, define and manage plans to regularly update and upgrade software and hardware, networking and connectivity across the estate.
  • Organise support, troubleshooting, and repair for IT equipment and networks when needed, managing and coordinating urgent and complicated support issues, work through onsite problems from point of arrival to satisfactory conclusion.
  • Oversee information security and maintain network and user security through hardware or software installation or education.
  • Oversee the monitoring of online security for users and networks and take appropriate steps to address security breaches if necessary.
  • Ensure all users benefit from effective technology and efficient Internet access, and continually assess needs and requirements, coordinating IT support, training, and orientation for all users.
  • Develop and maintain emergency plans to address equipment, power, or security failure to preserve technology and data.
  • Develop and maintain excellent relationships with external service providers.
  • Understand available technology and stay on top of innovation in IT equipment and solutions.
  • Track inventory and status for hardware and software throughout the organisation.
  • Work within departmental budget and track spending.

Technical requirements:

  • Strong experience and knowledge of M365 application suite
  • Expertise in T-Sql, experience using and creating custom views, managing data and experience using SOAP and REST APIs and work with ABDO’s database consultant
  • Experience in cyber essentials, PCI DSS, GDPR

It is desirable that the post holder has expertise in IT demands for a membership and education body or not for profit.

Note: This job description is a broad summary of the role; it does not cover every issue or task which may arise within the post at various times. The post-holder is expected to be flexible and carry out other duties as required from time to time.

Why work for ABDO?

ABDO offers a comprehensive and competitive benefits package along with a beautiful location in the Kent countryside.

Benefits

  • When you are in the office, you will be in ABDO College’s 17th century mansion house and work across the spacious and stunning estate.
  • 25 days holiday plus Bank Holidays
  • Generous pension contribution of up to 10 per cent contributed by the company
  • Employee discounts and perks scheme
  • Support towards professional memberships

Application deadline: Monday 12 September 2022

First interviews will be online w/c 19 September 2022

Second interviews will be in person in Kent w/c 26 September 2022

 

Person Specification

1

Education and Qualification                                      

Essential

Desirable

1.1

At least 5 GCSEs grade C or above including English and Maths

þ

 

1.2

BSc in Computer Science or equivalent

þ

 

1.3

Full valid driving license and access to own vehicle

þ

 

2

Knowledge and Experience

 

 

2.1

Experience of customer service, online support, and successfully communicating with a wide range of people

þ

 

2.2

Experience of managing a computer network and maintaining cybersecurity at a medium sized organisation

þ

 

2.3

Experience of managing IT services for remote workers

þ

 

2.4

Critical and analytical thinking skills

þ

 

2.5

Experience of planning, decision making and problem solving in IT systems

þ

 

2.6

Experience of working within an IT budget for a medium sized organisation

þ

 

2.7

Experience in the third sector

 

þ

2.8

Management and leadership experience for a small IT team

þ

 

2.9

Server migration experience

þ

 

2.10

Experience of working with NG from Advance

 

þ

3

Skills and Ability

 

 

3.1

Ability to work under pressure, plan, time manage, and multi-task.

þ

 

3.2

Ability to take reassuring, fair approach

þ

 

3.3

High motivated and able to work autonomously

þ

 

3.4

Excellent organisational and administrative skills

þ

 

3.5

Excellent communication skills, verbal and written

þ

 

 3.6

Excellent numeracy skills

þ

 

3.7

Ability to build effective relationships and work in a team

þ

 

3.8

Ability to manage people

þ

 

3.9

Ability to understand /follow policies, processes and procedures

þ

 

4

Behavioural Competencies

 

 

4.1

Good team player – able to work positively with and support others

?

 

4.2

Confident in working independently

?

 

4.3

A positive approach to work and life, taking responsibility for own actions

?

 

4.4

Open and honest, with a strong sense of integrity

?

 

4.5

Hardworking, flexible and willing with ‘can do’ attitude

?

 

5

Commitment / Other

 

 

5.1

The post holder shows willingness to go the extra mile when needed.

þ

 

5.2

The post holder must be able to work outside of normal working hours on occasion

þ

 

 

Terms & Conditions

Hours of work               35 hours per week, normally worked between 9am and 5pm, Monday – Friday at the ABDO/ABDO College site in Godmersham, Kent.  Flexibility will be required.

Salary                           Commensurate with experience

Holiday entitlement      In addition to all public and bank holidays employees are entitled to 25 days paid holiday each year.

Pension scheme            We offer a Pension Scheme which complies with Auto-enrolment legislation.  ABDO will match Employee Contributions up to 10% of salary.

Parking                         Parking is available in the office car park, on a first come first served basis. 

Travel                           The role is based in Godmersham, Kent, where public transport is limited.  The employee will be required to support IT at a number of locations across the estate. Due to the nature of the role, the employee may be required to travel to other locations within the UK. ABDO also has an office in Birmingham and the postholder will need to attend there as required.

Office environment      It is a no smoking office, with limited access to some parts of the building for someone who is not able to use stairs.

 

 

Contact Name: Emma Siers
Reference:
TJ/10627/ABDOIT
Job ID:
3128797

Job Overview

  • ID: 260235
  • Date Posted:
  • Job Title: The Association of Dispensing Opticians Hiring for Head of IT at Godmersham, Kent
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