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Admin & Office Assistant

The Arcadia Family of Companies Hiring for Receptionist/Shuttle Driver Full Time

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Competitive pay and outstanding benefits, some of which includes:

• Employer paid Medical, dental, vision, drug insurance, Group Term Life and AD&D Insurance = Estimated Annual Value of $7,300 (Full Time)

  • 403(b) Retirement Plan with generous company contribution = 8.5% match after one year
  • 11 Paid holidays, vacation ( 10+ Full Time), and sick leave accrual up to 90 days
• FREE employee meals (breakfast, lunch, or dinner) with PAID meal and break periods for employees working in our communities
• Education Assistance Program for qualified employees who want to become CNAs
• Best practices, very safe engaging work environment for all, and much more!

Purpose

Serves as a vital internal/external source of communication for the Community. Handles incoming phone calls, responds to resident and guest inquiries, and assists in resolving issues according to AFC policies, procedures and protocols. Also serves as a part-time transportation driver for residents of 15 Craigside and Arcadia using a company vehicle for schedule routes in the community.

Reception Desk Essential Duties and Responsibilities

  • Performs necessary duties for emergency situations such as fire, fire alarms, hurricanes, and other possible emergencies and drills as outlined in the Disaster Response Playbook.
  • Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
  • Monitors visitor access including monitoring of surveillance cameras and radio transmissions following established sign-in, registration protocols to ensure a safe environment.
  • Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
  • Responds to questions and provides callers with information.
  • Cashes resident checks, sells postage, and balances reception and Gift Shop cash boxes.
  • Receives, sorts and routes mail, publications and deliveries.
  • Performs other clerical duties as needed, such as filing, photocopying, faxing, correspondence, s and collating.
  • Maintains daily log of activities.
  • Maintains and issues company keys; updates check-out log.
  • Respects and observes residents’ and co-workers’ rights and privacy.
  • Other duties as assigned by the Arcadia Family of Companies.

Shuttle Driver Essential Functions

  • Drives the company shuttle bus in accordance with the shuttle service schedule.
  • Assist residents with their personal items accompanying them or acquired on the transportation run.
  • Ensures the safety and well-being of residents being transported.
  • Assists with cleaning interior and exterior of company vehicle and ensures vehicle is inspected and maintained.
  • Provides excellent customer service to residents, clients, members and guests.
  • Adheres to assigned work schedules and accurately uses the time and attendance system.
  • Other duties as assigned by the Arcadia Family of Companies.

Supervisory Responsibilities

No supervisory duties for this position.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals must have a presence and demeanor that professionally represents the organization when interacting with employees, residents, and the general public.

An individual must be able to perform each essential duty satisfactorily and maintain the following:

  • Valid State of Hawaii Driver’s License
  • Clean driving abstract
  • Valid CPR and First Aid certification

Education and/or Experience

High school diploma or general education degree (GED); or one year related experience and/or training; or equivalent combination of education and experience. One year of related driving experience.

Required Competencies

Communication Skills

  • Communicates well, both verbally and in writing.
  • Recognizes the need to speak carefully and professionally.
  • Utilizes discretion and tact for sensitive and confidential matters.

Interpersonal Skills

  • Demonstrates sensitivity toward diversity.
  • Engages and builds positive relationships.
  • Encourages people to work together.
  • Accepts suggestions and constructive criticism to strengthen capacity and understanding.

Continuous Learning

  • Continues to seek learning opportunities and integrates knowledge into work practice and personal development; shares knowledge willingly with others.
  • Works with others to gain knowledge; learn from others’ experiences and expertise.
  • Completes necessary training and education to ensure department’s effectiveness.

Productivity/Efficiency

  • Performs Essential Functions and Required Competencies with minimal supervision.
  • Recognizes own personal and professional limitations and seeks assistance as required.
  • Identifies organizes and prioritizes workload, tasks and schedules.
  • Disseminates information to appropriate parties.
  • Independently conducts follow ups to ensure timely completion and compliance.
  • Understands and summarizes activities and actions into concise data.
  • Recognizes situations that require tact, confidentiality or acknowledgement.
  • Insights on resources/contacts and attempt to broaden base.
  • Acts as a resource person to all staff regarding Arcadia Community Services’ policies and procedures and strives for adherence.
  • Uses standard office equipment, including a computer, monitor, printer, telephone, facsimile machine, calculator, copier and shredder.

Problem Solving

  • Identifies and articulates subjects and issues. Provide suggestions and recommendations that are realistic and practical towards resolution or completion.
  • Courteously and professionally works with staff and vendors to resolve problems.
  • Analyze problems and develop strategies for resolution.

Computer Skills

Proficiency in MS Office Suite, includes, MS Word, Excel, Powerpoint, and Outlook.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand and walk. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

While performing their essential functions, employees are occasionally exposed to the following conditions:

  • Air conditioned office environment;
  • Indoors without air conditioning;
  • Outdoors—all types of weather; and
  • Hazardous materials.

The above information on this job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Reasonable accommodations may be available to individuals with disabilities. Management has the right to add to, revise, or delete information in this description.

Please apply by clicking the “Apply” button

If you do not have a resume or if your resume does not include all employment you have held in the last 10 years, please complete and attach the Employment History form (located at the bottom of the page) to your application for employment. Please note that you must save the document to your computer or device before you upload the file.

Arcadia Family of Companies is comprised of the following non-profit organizations:

Arcadia Retirement Residence

15 Craigside

Arcadia Adult Day Care and Day Health Center

Arcadia Home Health and Home Care Services

Arcadia at Home

Hale Ola Kino by Arcadia

Arcadia Family of Companies is an Equal Opportunity Employer

Job Overview

  • ID: 306469
  • Date Posted:
  • Location:
  • Job Title: The Arcadia Family of Companies Hiring for Receptionist/Shuttle Driver