Testerup Hiring for Customer Service Representative $k at United States Full Time

Company Description

Testerup is marketed as an online platform offering users the opportunity to earn money through testing products, websites, online surveys, and video games. It presents itself as Germany’s largest platform for such paid online jobs, claiming to have more than 3 million users.

Role Description

This is a full-time remote role as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience. Your day-to-day tasks will involve addressing customer inquiries, resolving issues, and maintaining a high level of professionalism and responsiveness.

Qualifications

• Customer Service Representatives, Customer Support, and Customer Service skills
• Customer Satisfaction and Customer Experience expertise
• Excellent communication and interpersonal skills
• Ability to handle challenging situations with empathy and professionalism
• Strong problem-solving and decision-making abilities
• Attention to detail and ability to multitask
• Experience in a remote customer service role is a plus
• Knowledge of CRM software is beneficial
• High school diploma or equivalent