Teracloud Hiring for Software Eng II – AU Job at Perth Full Time

About the Business:

21st Century Software is an international software development company, with our Australian Centre of Excellence and Development Lab located in Perth.

We develop and maintain Mainframe-based software products, partnering with leaders in the System z industry, to service our global customer network. We provide innovative, modern solutions aimed at growing and revitalising the z/OS platform.

We have a talented team and provide a flexible and fun working environment. We encourage continued development of our team members, and as we are a growing company, our employees have many different career pathways available to them.

About the role:

This role provides the highest level of technical support for a rapidly evolving mainframe application.

Responsibilities

• Investigate deep enough into the issue to determine root cause and next steps
• Design, code and unit test defect fixes
• Package and ship temporary and official fixes using the required tools
• Ensure defects are resolved within established time frames based on the priorities assigned
• Liaise with other internal teams and clients to gather additional information and communicate workarounds, defect status and recommendations
• Potential to work on product development when support caseload allows

Required Skills and Experience

• Experience coding in C
• Comprehensive understanding of ISPF, JCL and IBM utilities
• z/OS development experience
• Strong debugging skills
• Strong analytical and troubleshooting skills
• Strong teamwork skill, high personal integrity, and ability to earn trust from others
• Strong interpersonal and communication skills
• Strong customer service focus and experience
• Commitment to learning new technologies as needed
• Ability to work independently and productively under pressure

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Preferred Skills

• Experience with Git, Jenkins, Jira and Confluence
• Experience with Salesforce

This is a full-time position.

Although this role is Perth based, we encourage applicants from other Australian locations to also apply for this position.

Benefits and Perks:

Great CBD location, close to amenities and easily accessible via public transport. We offer a friendly, fun work environment and mentorship by experienced and highly skilled team members.

Education

Preferred

• Bachelors or better in Computer Science