Tential Hiring for Billing Analyst Job at Charlotte, NC Full Time

We are seeking an Employee Benefits Billing Analyst to support the Non-Customer facing support roles within our Customer Support business locations.

Responsibilities include but not limited to:

• Effectively manage assigned groups/tasks with supervision which consists of invoice reviews, payment reconciliation, managing suspense and cash reports
• Reviewing daily file feeds to and from the billing vendor, reviewing invoice data for accuracy, and working with internal teams to rectify errors and regenerate invoices
• Daily billing administration responsible for day to day production, standard customer service interactions, Quality assurance control testing
• Operate as the billing support team member responsible for creating invoices in the billing tool
• Operate as a liaison between customer service and groups to help train on utilizing the billing tool and researching issues or discrepancies
• Responsible for monitoring and maintaining daily workflow

Additional Qualifications:

• 2+ years billing experience, preferably in the insurance industry.
• Financial & customer service knowledge and experience
• Strong relationship building skills along with effective verbal, written and analytical skills
• Customer oriented and sensitive to customer priorities.
• Ability to operate in a challenging and fast-paced team environment

#LI-BA #ZR #INDHP #RPO