We’re on a mission to redesign the way we all connect, and fundamentally change the nature of telecommunication products and services in Australia, and across the region.
The work we do empowers the lives of millions of people around the world. Together, we’re creating a bold, new Telstra that will continue to lead the market both now and into the future. At Telstra, what you do matters.
About the team
Our Global Business Services (GBS) function brings together and radically simplifies customer service operations and internal support services. We enable innovation, both for our consolidated function as well as for other areas of Telstra.
The role with us
This role plays a pivotal role to enable and drive high-quality analytically led decision making by providing customer-centric insight for the GBS Field teams. This is achieved through direct engagement with business representatives, employing deep expertise in data analysis, insight and analytical modelling to produce actionable insights.
You will support the development of operating plans that underpin strategic objectives by assisting team members in generating key insights into the performance of the commercial segment and recommendations for improvements.
You will maintain data to support analysis of costs and support the development and execution of business plans aligned to company objectives.
Your key goals in this role will include:
Business partner, influence and provide commercial decision and analysis support to various Field operational teams to enable informed decisions.
Work with a group of analytic specialists and key stakeholders to define, prioritise and deliver work items to the Field business within required/feasible timeframes.
Support the business with financial analysis and modelling to develop short and long term strategies as well as key performance indicators to achieve business initiatives
Provide high-quality quantitative and qualitative analysis to test ideas/business hypotheses, analyse issues and provide insights to influence key decisions.
Produce comprehensive analysis and reports for stakeholders to understand key drivers of financial performance
Engage with relevant business partners, prioritise and assess business proposals to support sound commercial decisions and profitable growth
Work with business stakeholders to understand financial risks, opportunities and issues, effectively communicating business risks and opportunities to key stakeholders
To be successful in the role, you’ll bring skills and experience in:
Completed a tertiary degree in Accounting/Finance
Post Graduate Studies desirable
Management Consulting experience desirable
Previous experience working in finance or commercial business teams
Experience in analysing complex problems to develop actionable insights that will drive commercial performance
Understanding business context and identify opportunities for improvement
Experience influencing stakeholders across the business
Proven experience in being able to craft a compelling story to address the respective audience.
Ability to translate problems into solutions and communicate these in a simple and concise manner
Strong ownership and accountability and self-management
Confidence in liaising with all levels of stakeholders
The work is complex and challenging but will put you at the forefront of technological change as it happens and offer you career experiences you won’t find anywhere else.
Interested? Apply now!
If this opportunity sounds like a perfect fit for you, we’d encourage you to apply!
We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.
We fully support flexibility and choice at Telstra and what we offer is as unique as you. Will you choose to work from home, in a Telstra workspace, or on the go? A regional location or the CBD? We want you to work where, when, and how you are most engaged, safe, and productive – wherever in Australia that may be. #WFH #Remote #Flexibility
To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.
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