Teleperformance Hiring for Work at Home Remote Customer Care Representative at Saskatchewan Full Time

Teleperformance is the world leader in customer experience management. You can be a part of our team connecting the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure positive customer experience. We are the largest interaction expert team in the market, connecting with more than 35% of the world population each year.

What we offer:
Work from the comfort of your home

Competitive compensation package which includes an additional premium for a second language

Medical and dental benefits plans, as well as Employee Assistance Program

Paid Training

Employee Referral program – $500.00 for every referral hired

Great perks on everyday products and services with Canada’s leading employee perk program

Internal career advancement opportunities

It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That’s why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.

Teleperformance is an Equal Opportunity Employer, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Visit our careers page to see more career opportunities and learn about us!

https://careerseng-teleperformance.icims.com/jobs/intro

Qualifications:
A minimum of 1 year call centre experience

Ability to multi-task well

Excellent active listener

Excellent verbal and written communication skills in both French and English

High School Diploma or GED.

Responsibilities:
Work collaboratively as a team with a goal to achieve a high-quality standard.

Ability to connect with customers through conversations and provide needed support

Build trusting relationships with customers understanding their needs.

Proactively offer appropriate solutions that create high customer satisfaction.

Exercise patience and empathy while resolving customer concerns.

Adhere to our client’s policies, procedures, and industry compliances.