Telent Technology Services Limited Looking for Patch Manager at Cannock, Staffordshire Full Time

Patch Manager

At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It’s important work that we are passionate about. Learning fast, inspiring colleagues, and making the entire organisation run smoother and better. Join us and help keep the nations critical networks connected and protected 24/7.

Reporting to and directed by the Operations Manager, you will be responsible for ensuring that all works underpinned in the programme are delivered as planned to include: confirmation of resource on site, dealing with any in-life issues and flagging any requirement for jeopardy management. You will, through your team of Field Agents see all programmed works through to finish on site and engineering completion.

What you’ll do:

• Pro-actively drive Safety, Quality and Streetworks performance across the supply chain base.
• Urgent Safety Issues – make sure that you are available on the phone to support 2- hour and 4-hour defects as and when they are raised
• HA Relationships – work with suppliers and Highways Authorities locally to develop an effective working relationship through consistent high levels of streetworks compliance and reinstatement quality.
• Programme Management – work with supplier and PMO to ensure that jobs are programmed for delivery in line with business priorities and validated required by dates.
• Inspection Regime – using Field Manager and Connect Mobile systems ensure that you and your team of Field Agents complete in-progress, gate and retro checks in line with business requirements.
• Job Fluidity – promote the use of civils avoidance techniques within your team to increase workstack fluidity.

Who you are:

The ideal candidate will have previous Programme Management experience, within a telecoms or utlities environment.

Key Requirements:

• Experience of Delivery/Operational Management.
• Previous experience of supervising civils or cable gangs working in the highways network
• The ability to communicate at all levels and manage key stakeholder relationships
• Ability to prioritise and organise workloads to meet deadlines
• Adept in the logistical skills required to produce effective and efficient work programs (Customer, materials, geography)
• Able to communicate professionally and effectively
• Must be adept in use of software systems

What we offer:

A career at Telent can span sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The Additional benefits with the role:

• 33 days holiday, including public holidays, plus the option to buy or sell five days each year
• Company pension scheme
• A range of family friendly policies.
• Occupational health support
• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
• Essential Vehicle

Learn more about Telent:

Click here for Telent Video!

We are guided by our values and behaviours:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focussed

We reserve the right to close this vacancy once we have received sufficient applications.