Description:
– Supporting end users through phone and in-person support, troubleshooting experience within company email systems, smartphones, PCs, Applications, Printers, AV, and Hardware/Software.
– Ticketing system: Service Now
– Network, Software and App Development experience
Skills:
ticketing system, hardware support, Network, Audio Visual, Office 365, Troubleshooting, Technical support, Hardware, Windows, Windows 10, Active Directory
Top Skills Details:
ticketing system,hardware support,Network,Audio Visual
Additional Skills & Qualifications:
● Bachelor’s degree; in computer science, engineering, or related field preferred.
● Exhibit technical skill and knowledge in computer hardware and software as well as networking systems.
● Microsoft A+, MCPAssociate certifications preferred
● Demonstrated commitment to maintaining accuracy and timeliness in processing and delivery with a sense of urgency.
● Desire to provide outstanding and above and beyond customer service.
● Organized and able to plan and manage a project from start to finish.
● Detailed, conscientiousness, and committed.
● Solid communicator with strong interpersonal skills.
● Team-oriented with a “roll up your sleeves” attitude.
● Passion for technology and desire to start building a career in IT.
● Willingness to be part of the training required to support company systems.
Experience Level:
Expert Level
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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