In this busy role you will assist in the implementation of processes and procedures related to student records, from application, registration/enrolment through to graduation, liaising with Schools, other central departments and external agencies.
As a team, we are responsible for processing all qualification verification requests and deal with all student and graduate official documentation requests, for example the production of official certificates. The team are also responsible for all communications and returns to the Student Loans Company (SLC) regarding registration, attendance and change of circumstances.
We are responsible for ensuring best practice across the student record and to act as a point of reference regarding data quality and assurance. We respond to a significant volume of enquiries from applicants, students and graduates as well as staff and external agencies.
When applying for this role please ensure you refer to the Person Specification provided and address each of the criteria to demonstrate your skills and experience in relation to this role.
For an informal discussion please contact Sarah Marshall, Student Records Manager via e-mail to: s.l.marshall@tees.ac.uk.
The part-time hours (30 per week) can be split over either 4 or 5 days and may involve scheduled working from home with prior agreement.
Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post may qualify for University sponsorship under the Skilled Worker visa route. Please refer to the gov.uk website for eligibility requirements.
What we offer you:
For further details please refer to the job description and person specification.
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