Technical Safety Services Hiring for Training Coordinator at Remote Full Time

Technical Safety Services (TSS) is a leading laboratory service provider with locations across the United States. Our customers include leading life sciences and healthcare companies and renowned research institutions. We are rapidly growing and looking for additional passionate and talented employees to join our team and partner with TSS’ customers who are doing dramatic work focused on improving the human condition.

TSS ensures the equipment our customers use to keep their employees and products safe is in full working order. We are the leading provider in the country of testing and certification services for cleanrooms, fume hoods, biological safety cabinets, and other controlled environment equipment. Working at our customers facilities, TSS employees are key enablers – helping ensure safety, accuracy, and compliance in some of the leading laboratories in the United States.

How will you make an impact?

TSS’ Training team is a critical support service enabling TSS’ success. To ensure quality of service for our customer base performing lifesaving and life-changing work, TSS’ Training Department provides customized training for our Field Service Technicians. As the Training Coordinator, you will facilitate the advancement of employees while supporting our quality of service.

The Training Coordinator will be responsible for maintaining the efficiency and success of TSS’ Training department. The key function of this position is to handle all general administrative tasks and provide clerical support for cross functionality of the training department and all regional operations teams. TSS offers a great career opportunity for those with customer service and problem-solving abilities. As the Training Coordinator, you will have an opportunity to learn about TSS’ broad range of service offerings, providing a basis for further advancement.

What will you do?

Creating and managing training plans for field service employees

Maintain training calendar

Manage assigned training progress in Learning Management System, including assigning and creating progress reports

Coordinate training classes, including travel arrangements as needed

Manage training SharePoint

Creating and maintaining Outlook events for training events/classes

Create and manage training work orders, events, and rosters in TSS Software

Reviewing training class outputs and communicating results to appropriate personnel, including quiz results, and classroom reviews

Purchase required materials for training classes/centers

Other duties as assigned

How will you get here?

Education and Experience

Requires a High School Diploma or equivalent. Bachelor’s degree preferred.

Requires 1-2 year of customer service experience.

Requires some relevant administration experience

A combination of education, training and related experience may meet requirements.

Knowledge, Skills, and Abilities

Excellent communication and relationship-building skills.

Proficiency in Microsoft SharePoint site management

Experience with the Microsoft Office suite.

Strong troubleshooting and problem-solving skills with the ability to continually learn new services.

Ability to work effectively with minimal supervision by employing effective time management and prioritization skills.

Highly effective verbal and written communication skills.

How will you get rewarded?

Compensation and Benefits

401(k) plan with a company matching contribution

Medical, vision, and dental insurance.

Long-term disability, short-term disability, and life insurance

Employee Assistance Program (EAP)

Commuter benefit plan (CBP)

Paid holiday/vacation time

TSS is a passionate equal opportunity employer and celebrates diversity. Interested in a role but not sure it’s the right fit for you? Call us and let’s talk.

• This position may be considered for hybrid-remote work.

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