TD Bank Hiring for User Experience Designer at Toronto, ON Full Time

Tell us your story. Don’t go unnoticed. Explain why you’re a winning candidate. Think “TD” if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward.

Stay current and competitive. Carve out a career for yourself. Grow with us.

Department Overview

At TD, the User Experience team prides ourselves on enhancing user satisfaction of a product by improving the usability, accessibility and making the information structured, and organized. Our user experience designers perform visual and interaction design, information architecture, and conduct user research to make overall positive experience delivered to users. If you want to experience the pleasure we get in making our customers’ experience a pleasurable one, then join our team to create services and products that our customers would love.

Job Description

Can you conduct ideation, concept development and experience innovation through creation of sketches, wireframes, specifications, prototypes, scenarios and storyboards? Would it be fun for you to collaborate closely with development teams to ensure that design intent is achieved and advocate for the user throughout the project lifecycle? If so, then this can be the right job for you. We are looking for dynamic professionals who can work as User Experience Designer and:

Conceptualize, design and plan future-state and near-term cross channel experiences (journeys, flows, wireframes, prototypes)

Develop frameworks, product prioritization, models, etc. that help drive strategic consideration of the desired customer experience

Work closely with product and business teams to plan stages of digital feature implementation in the roadmap/release cycles

Contribute to various operational activities and processes as assigned

Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate

Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area

Experienced working professional role providing specialized business services, advisory or processes / program support within their own area of specialty

Requires experienced, conceptual and practical knowledge within their own specialty and knowledge of broader related areas

Accountable for own work and sometimes others; acts as an escalation point or knowledge resource for others in their own area

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest

Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit

Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques

Job Requirements

Undergraduate degree in design related discipline with 3-5 years of experience, preferably in digital design, interaction and visual design

Proficient in using related software and tools including Windows and MS Office Suite

Proficient to work multi-functionally, provide guidance to other team members and ensure good relations across teams and functions

Strong communication (written and verbal) skills to interact clearly and effectively in a fast-changing environment

A high-energy Individual who can exercise initiatives with minimal discretion and be thorough, accurate, and detail oriented to handle multiple tasks and changing priorities

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Job Family

Digital User Experience

Job Category – Primary

Digital & Payments

Job Category(s)

Technology Solutions

Hours

37.5

Business Line

Corporate

Time Type

Full Time

Employment Type

Regular

Country

Canada

**Province/State (Primary)

Ontario

City (Primary)

Toronto

Work Location

TD Centre – South – 79 Wellington Street West

Job Expires

02-Jan-2022